Officer Operations Roles and Responsibilities: Dedicated relationship manager of the App. Explaining App usage and featuresto thepatientand the caregiver. Monitor adherenceto the App via back-end platform by proactively following up whenever data entry is missed. Ensuring follow-up appointments with doctor and coaches. Updating prescriptionson the platform after each consult. (offline or online) Continuouslyupdating backend system with changesin thepatients plan for setting reminders, targets, alerts, goals for different parameters (medications, lifestyle, rehab etc) basis inputs from the prescription and coach sessions. Management of medicine order placementas and when the re-fill is required. Ensurepatientis adhering to their prescribedmedicine scheduleand report any side-effects or missed doses. Diagnostic tests order management.Following up after every scheduled diagnostic test to ensure entry of reports on the App. Overall subscription and app query management. Close communications with thepatient, caregiver and the doctor toensure offline events (emergency, death, cancellations etc.) are conveyed to ACE. Activation of different protocols (emergency, DND, post discharge etc.) as required.Skills and Requirements: Bachelors Degree in Nursing (Good to have, not mandatory) Bachelors Degree in Health or Bio Sciences (Good to have, not mandatory) Bachelors in Medical Laboratory Technology (Good to have, not mandatory) Training in Application Management is a plus Experience:2+ years Experience in health tech and related fields Language: English, Hindi ( Telugu or Marathi ) Mandate.Skills needed: Ability to work in cross functional settings and coordinate with variety of stakeholders like doctors, therapists, operations team and product team Tech savvy and can work with computers, phones, and tablets in a remote setting Friendly, empathetic and ability to cultivate strong relationships withpatients Clear communication skills with the ability to motivate and induce positive behavior change withinpatients Strong computer skills with knowledge of Microsoft Programs such Word, PowerPoint, Excel etc.

Designation: Patient counsellor/PsychologistDepartment: OperationsGrade: E3Employment Type: PermanentJob Description: Psychological Assessment & ScreeningConduct initial psychological assessments to evaluate stress, anxiety, depression, and other mental health issues.Identify risk factors like health-related anxiety, post-traumatic stress disorder (PTSD) after cardiac events, or lifestyle challenges. Emotional Support & CounselingProvide individual and group therapy to help patients cope with fear, anxiety, depression, and lifestyle changes. Offer grief counseling for those struggling with the psychological impact of their diagnosis or lifestyle modifications.Help patients build emotional resilience and stress management strategies. Stress Management & Behavior ModificationTeach stress reduction techniques, such as mindfulness, deep breathing, progressive muscle relaxation, and guided imagery.Work with patients to develop healthy coping mechanisms instead of relying on smoking, alcohol, or eating emotionally.Encourage adherence to medication, diet, and exercise plans by addressing motivational barriers. Lifestyle & Behavioral Coaching Guide patients in setting realistic, achievable goals for behavior change. Address psychosocial factors like work-related stress, family issues, or financial concerns that may impact recovery. Collaborate with dietitians, physiotherapists, and cardiac nurses to reinforce lifestyle changes. Collaboration with Multidisciplinary TeamWork closely with cardiologists, physiotherapists, nurses, dietitians, and exercise specialists to ensure holistic care.Contribute to team meetings by sharing psychological insights that may impact a patients rehabilitation progress.

Health Coach job description Roles and Responsibilities: Pro-active check ins with patients to ensure they are adhering to the program consistently Monitor patient status via platform at regular intervals and conduct video calls, phone calls, and chats on a regular basis Report patient data accurately and consistently to update patients daily assessment scores on parameters like diet, fitness, medicines, and mental health Conduct diet counselling sessions based on doctor guidelines and suggest diet plan modifications if required Coach patients to comply with doctors guidelines e.g., restriction of smoking or alcohol Create a good relationship with the patients and provide basic mental health counselling by listening to patient concerns and answering queries Track patients fitness routine and check adherence to prescribed rehab program Track patient vitals, lab test results and symptoms to assess for emergency/critical needs Ensure alerts are being raised to respective doctors based on platform guidelines Communicate clearly and encourage the patients to ensure they follow the program and can achieve their improvement goals Work closely with doctors, physiotherapists, and psychiatrists if there is no patient improvement despite adherence to the program Skills and Requirements: Degree: Bachelors Degree in Nutrition or Health Science Masters degree in Nutrition or Health Science is a plus NBHWC Health coach training certification is a plus ACE Health coach certification is a plus Experience: 4+ year experience in Health/Nutrition counselling Language: English, Hindi , Tamil and Malayalam ( Mandate )Skills: Ability to work in cross functional settings and coordinate with variety of stakeholders like doctors, therapists, operations team and product team Tech savvy and can work with computers, phones, and tablets in a remote setting Friendly, empathetic and ability to cultivate strong relationships with patients Clear communication skills with the ability to motivate and induce positive behavior change within patients Passionate about fitness and diet with a team-player attitude Basic understanding of positive psychology with an ear to patiently listen to concerns when needed Strong computer skills with knowledge of Microsoft Programs such Word, PowerPoint, Excel etc

Health Coach job description Roles and Responsibilities:Team and matrics ownership as well as management:Proactive check-ins with the Coaches for managing their business matricesWorking with the coaches to get a timely closure to ad hoc business requirementsAudits and quality assessment, as well as training of the team/respective stakeholders for the sameDocumentation, report creation and presentation of the assigned business matrices and improvement status thereofTeam management, motivation, hiring and trainingFor assigned patients:Proactive check-ins with patients to ensure they are adhering to the program consistently Monitor patient status via platform at regular intervals and conduct video calls, phone calls, and chats on a regular basisReport patient data accurately and consistently to update patients daily assessment scores on parameters like diet, fitness, medicines, and mental healthConduct diet counselling sessions based on doctor guidelines and suggest diet plan modifications if requiredCoach patients to comply with doctors guidelines e.g., restriction of smoking or alcoholCreate a good relationship with the patients and provide basic mental health counselling by listening to patient concerns and answering queriesTrack patients fitness routine and check adherence to prescribed rehab program Track patient vitals, lab test results and symptoms to assess for emergency/critical needs Ensure alerts are being raised to respective doctors based on platform guidelinesCommunicate clearly and encourage the patients to ensure they follow the program and can achieve their improvement goals Work closely with doctors, physiotherapists, and psychiatrists if there is no patient improvement despite adherence to the programSkills and Requirements:Degree: Bachelors Degree in Nutrition or Health ScienceMasters degree in Nutrition or Health Science is a plusNBHWC Health coach training certification is a plusACE Health coach certification is a plusRegistered Dietician is preferableExperience: Seven plus years of experience in Health/Nutrition counsellingLanguage: English and Hindi is mandatorySkills: Ability to work in cross functional settings and coordinate with variety of stakeholders like doctors, therapists, operations team and product teamTech savvy and can work with computers, phones, and tablets in a remote setting Friendly, empathetic and ability to cultivate strong relationships with patientsClear communication skills with the ability to motivate and induce positive behavior change within patients Passionate about fitness and diet with a team-player attitude Basic understanding of positive psychology with an ear to patiently listen to concerns when neededStrong computer skills with knowledge of Microsoft Programs such Word, PowerPoint, Excel etc.

Position Overview :This position will lead the Nerve Centre team, overseeing the activities of the digitization team. Should have experience in patient counselling, patient experience and clinical outcomes. The ideal candidate should have an MBBS degree having significant knowledge on cardiac rehabilitation, demonstrating clinical expertise and a passion for patient care. Role & responsibilities Reviewing discharge summaries and cardiologist guidelines for lifestyle modifications and accordingly choose the designed modules needed for the patient. Ensuring 100% accurate entry of the following information, using clinical context from the discharge summary Diagnosis.Clinical summary - Required devices - Necessary diagnostics - Monitoring frequency - Target and threshold values - Medication regimen. Reviewing and approving digitized prescriptions or prescription changes to ensure 100% accuracy in each entry. Whats in it for you This role puts you in the drivers seat in a fast-growing health-tech startup backed by one of Indias largest healthcare companies. Become a pioneer in the fast-emerging Digital Therapeutics. Accelerated growth prospects designation, responsibility, and exposure to new technologies. Lead a team working directly with the COO, CEO and key internal stakeholders. Exposure to top cardiologists pan-India. Exposure to senior leaders at Lupin Digital Health.

Role: Area Manager Grade: FM2 Location: Mumbai (western line)/Noida+ Ghaziabad /Somajiguda/Hyderabad Function: Business/ Field Sales Reporting To: Regional Manager JOB DESCRIPTION End-to-end ownership of business outcomes for LDH in your area. Pitch the LDH offering to 50+ Interventional Cardiologists in your area. Address their queries and onboard them.Explaining to the cardiologist the details of the program and the benefits using PPT, videos and demos.Explaining value proposition to the cardiologist and the fees/compensation.Explaining the role of the cardiologist in this program and his/her involvement.Understanding cardiologist preferences, and communicating the SLA and terms and conditions Understanding the clinical context and ensuring sensitive communication style all through out To manage the customer relations of key cardiologists in their area of operation.Generate patient leads from cardiologists. Convert these leads into subscriptions.To be present at different clinics/hospitals of the doctors at the time suggested by them for onboarding patients.Counselling the patient regarding the details and benefits of the program to the patient and the caregiver. Converting patient interest into subscriptions. Upsell value-added services Train users to use devices and app. Whats in it for you: This role accelerates your career and learning by placing you in the driver's seat in a fast-growing health-tech startup backed by one of Indias largest healthcare companies. Become a pioneer in the fast-emerging Digital Therapeutics. Going forward, your experience and expertise in this space will be much sought after as more companies enter this space. Accelerated growth prospects designation, responsibility, and exposure to new technologies. Directly work with Business Head and CEO. Visibility and exposure to senior leaders in Lupin and Lupin Digital Health. What were looking for: Someone who can challenge conventional thinking. Someone whos willing to roll-up up their sleeves and drive results.2+ years experience as ASM (preferred) or 5+ years as Sr. ME/ MR in a pharma/ devices/ DTx co. 5+ years of overall experience.Track record in the Cardio space with personal connect with 15+ interventional cardiologists of the area. Strong problem-solving and ownership mindset. Articulate with the ability to persuade. Fluency in English and regional language is a must. Comfortable with technology iPad, excel, apps etc. Conviction in health-tech. Bachelors degree is a must. Science/ Engineering/ Pharmacy degree is preferred.

Job Description;Maintain up to date data records of patients and appointments.Creating zoom links for scheduled CT session and sharing with the patient.Perform daily data entry tasks related to pt details and CT schedule.Ensure confidentiality and compliance with pts data policies.Graduation mandatory.Excellent Communication in Hindi and English. We would like to invite you to the Walk -In- Drive at Lupin Digital Health. Location - Lupin Digital Health Office Mumbai. Date - 3rd March 2025 Time- 11:00AM - 3:00 PM Contact person - Harshal & Nimish Office Address: Lupin Digital Health Limited, 3rd Floor, Vinay Bhavya Complex, CST Road, Kalina, Santacruz East, Mumbai, Maharashtra - 400098.Note: Carry 2 copies of your CV along with any Govt. ID without fail.

Who we are? About us Lupin Digital Health was founded in 2021 to make cardiac rehabilitation more accessible and drive better outcomes for patients using technology. LDH brings together the best & the brightest from the healthcare, technology & operations domains. With our expertise we compliment cardiologists in ensuring the best possible care for patients. Our uber goal is to be able to predict and prevent adverse events like Heart Attacks. Through scientific evidence and Machine Learning, we are developing an ecosystem that improves the health of users with chronic conditions. What we do? We've built a digital clinic that combines human intervention of clinicians with technology, thereby enabling easy monitoring and improving adherence to treatment resulting in better patient outcomes. Our digital cardiac rehabilitation program has been built in collaboration with top cardiologists from India. Our team of technology and healthcare professionals is young, dynamic and diverse. Our Engineers, Product Managers, Data Scientists, Doctors, Health Coaches, Operations Leads, Designers and Customer Care experts are from Consumer Internet, Pharma and Healthcare, SaaS and Medical Devices backgrounds. Objective/Role: Shape strategy for product penetration & endorsement by Corporate Hospitals, Premier Domestic and Global Healthcare institutions & Insurance providers. Develop innovative business models to drive stakeholder alignment for product penetration.Create an ecosystem of reliable partners for maintaining & enhancing product features.Lead & own strong relationships with accounts critical stakeholders, including C-Suite & Sr Mgmt.Position Lupin Digital Health as a Thought Leader with Accounts & Partners Key Accountabilities: Complete understanding of an Account and represent Lupin Digital Health for deal closure. Prepare detailed account analysis (footprint, financials, strategic priorities, future investment plan, therapy profile, patient segment profile etc.) to create customized product alignment communication. Develop Account Plans to achieve immediate, mid-term and long-term business revenue & scale-up objectives of Lupin Digital Health. Comprehensive stakeholder mapping and their priorities. Execute calendarized engagement program for deal closure. Lead & drive account C-Suite / Non-Clinical Management stakeholder relationships for expanding business opportunities &growth Develop and maintain effective relationships with key stakeholders & decision- making authorities in accounts.Collaboration to create & close Deal agreementsDevelop, Align and Execute Account Plan jointly with Lupin Digital Health sales teams to drive revenue growth, KOL engagement and product penetration objectives. Collaborate internally to quickly turn-around deal proposals which create appropriate customer traction. Accountable for pitching, negotiations and deal closure milestones. Identify synergy & collaboration areas in account for partnership opportunities which accelerate adoption (Bundling offers, formation of health policy, joint market development, productivity improvements etc.). Provide account / customer insights & communication to Lupin Digital Health sales teams to help them co-create product penetration plans &strategies. Develop relationships with Clinical KOLs in accounts who have a strong influence in product positioning within account and in the industry. Responsible for Account Operations & Performance achievementAchieve KRA for revenue growth, patient enrolment, deal closures, account sign- up etc. Monitor deal performance and work with Lupin Digital Health sales teams to help escalate to account management on corrective measures where necessary.Quarterly dashboards versus plan to account management stakeholders. Ensuring the business is conducted in line with Lupin Digital Health's policies, values and behaviors