Job Description

Who we are? About us Lupin Digital Health was founded in 2021 to make cardiac rehabilitation more accessible and drive better outcomes for patients using technology. LDH brings together the best & the brightest from the healthcare, technology & operations domains. With our expertise we compliment cardiologists in ensuring the best possible care for patients. Our uber goal is to be able to predict and prevent adverse events like Heart Attacks. Through scientific evidence and Machine Learning, we are developing an ecosystem that improves the health of users with chronic conditions. What we do? We've built a digital clinic that combines human intervention of clinicians with technology, thereby enabling easy monitoring and improving adherence to treatment resulting in better patient outcomes. Our digital cardiac rehabilitation program has been built in collaboration with top cardiologists from India. Our team of technology and healthcare professionals is young, dynamic and diverse. Our Engineers, Product Managers, Data Scientists, Doctors, Health Coaches, Operations Leads, Designers and Customer Care experts are from Consumer Internet, Pharma and Healthcare, SaaS and Medical Devices backgrounds. Objective/Role: Shape strategy for product penetration & endorsement by Corporate Hospitals, Premier Domestic and Global Healthcare institutions & Insurance providers. Develop innovative business models to drive stakeholder alignment for product penetration. Create an ecosystem of reliable partners for maintaining & enhancing product features. Lead & own strong relationships with accounts critical stakeholders, including C-Suite & Sr Mgmt. Position Lupin Digital Health as a Thought Leader with Accounts & Partners Key Accountabilities : Complete understanding of an Account and represent Lupin Digital Health for deal closure . Prepare detailed account analysis (footprint, financials, strategic priorities, future investment plan, therapy profile, patient segment profile etc.) to create customized product alignment communication. Develop Account Plans to achieve immediate, mid-term and long-term business revenue & scale-up objectives of Lupin Digital Health. Comprehensive stakeholder mapping and their priorities. Execute calendarized engagement program for deal closure. Lead & drive account C-Suite / Non-Clinical Management stakeholder relationships for expanding business opportunities &growth Develop and maintain effective relationships with key stakeholders & decision- making authorities in accounts. Collaboration to create & close Deal agreements Develop, Align and Execute Account Plan jointly with Lupin Digital Health sales teams to drive revenue growth, KOL engagement and product penetration objectives. Collaborate internally to quickly turn-around deal proposals which create appropriate customer traction. Accountable for pitching, negotiations and deal closure milestones. Identify synergy & collaboration areas in account for partnership opportunities which accelerate adoption (Bundling offers, formation of health policy, joint market development, productivity improvements etc.). Provide account / customer insights & communication to Lupin Digital Health sales teams to help them co-create product penetration plans &strategies. Develop relationships with Clinical KOLs in accounts who have a strong influence in product positioning within account and in the industry. Responsible for Account Operations & Performance achievement Achieve KRA for revenue growth, patient enrolment, deal closures, account sign- up etc. Monitor deal performance and work with Lupin Digital Health sales teams to help escalate to account management on corrective measures where necessary. Quarterly dashboards versus plan to account management stakeholders. Ensuring the business is conducted in line with Lupin Digital Health's policies, values and behaviors