About the Role
We are looking for a Head of Product - Search to lead one of the most critical parts of our food delivery experience helping users discover what they want. As the owner of the Gofood search experience, you will define the strategy and roadmap to evolve our search infrastructure, retrieval and ranking systems, query understanding, and discovery surfaces to optimize relevance, conversion, and speed. You will own both the consumer-facing UX and the underlying platform capabilities.
In this role, you ll lead a cross-functional product team of product managers, designers, analysts, engineers and data scientists to solve complex search and discovery problems at scale. We re seeking someone with extensive experience in search and recommendation systems building for consumer-facing platforms. This is a rare opportunity to shape how millions of Indonesians make daily food choices and to define the future of search in a dynamic, fast-moving market.
What You Will Do
- Define and lead the product strategy and roadmap for the search and recommendations experiences across all user touchpoints in the app.
- Improve search relevance, speed, conversion, and revenue through innovations in query understanding, ranking algorithms, personalization, and structured data.
- Collaborate with engineering, data science, and machine learning teams to build scalable systems that power intelligent and adaptive search.
- Partner with design and user research to craft intuitive, fast, and delightful search and filtering experiences that address diverse user intents.
- Develop robust frameworks to track and optimize search performance (e.g., CTR, conversion, latency, time to booking, revenue per session).
- Lead a growing team of product managers, helping them grow while ensuring high-quality execution in the search domain.
What You Will Need
- Min of 10+ years of experience in product management, ideally in search and recommendations, with 2 years in a senior manager leadership role.
- Strong technical depth and experience working closely with engineering and data teams on algorithm-driven products such as ranking systems, NLP, or personalization engines.
- Proven track record of building high-performance search or discovery experiences that drive measurable improvements in relevance, conversion, and user satisfaction.
- Strong user and merchant empathy and design sense, with experience translating complex user intents into simple, intuitive search interfaces.
- Experience in marketplaces, consumer apps, or e-commerce is highly preferred especially in Southeast Asian or emerging market contexts.
- Fluent in written and verbal English
About the Team
In this role, you ll lead a cross-functional product team of product managers, designers, analysts, engineers and data scientists to solve complex search and discovery problems at scale. We re seeking someone with extensive experience in search and recommendation systems building for consumer-facing platforms. This is a rare opportunity to shape how millions of Indonesians make daily food choices and to define the future of search in a dynamic, fast-moving market.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to Empower Progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia s vast consumer household.
About Gojek
Gojek is Southeast Asia s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTos official recruitment channels.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
