Head Of Operations (Shared Service)

Role Overview: The Head of Operations Shared Services is a key leadership role that involves overseeing and managing the shared services function within the organization. Your primary focus will be on functions such as finance, HR, IT, procurement, and customer support. You will be responsible for ensuring operational efficiency, cost-effectiveness, and service excellence across various business units. Your role will require you to lead the team in driving process optimization, implementing technology integration, and ensuring stakeholder satisfaction. By developing and implementing strategies to streamline operations and enhance services, you will play a crucial role in supporting the overall goals and objectives of the organization. Key Responsibilities: - Oversee and manage the shared services function, including finance, HR, IT, procurement, and customer support. - Ensure operational efficiency, cost-effectiveness, and service excellence across various business units. - Lead the team in driving process optimization and implementing technology integration. - Develop and implement strategies to streamline operations and enhance services. - Collaborate effectively with cross-functional teams to achieve operational goals and objectives. - Measure success by improving operational efficiency, reducing costs, and delivering high-quality services to stakeholders. Qualifications Required: - Strong leadership skills and strategic thinking. - Ability to collaborate effectively with cross-functional teams. - Experience in driving process optimization and technology integration. - Passion for operations excellence and making a significant impact on shared services function.,