Head Guard

Job Title: Security Supervisor
Department: Operations Manned Guarding Reports To: Site In-charge / Assignment Manager / Area Officer Company: G4S Secure Solutions (India) Pvt Ltd Contact Information Santhosha Arasu (Bengaluru) 900555656Mr Position Summary The Security Supervisor is responsible for overseeing the day-to-day deployment, discipline, and performance of security guards at a designated site This includes implementing site-specific security instructions, managing shift rosters, supervising guards on duty, and ensuring compliance with client and company policies to provide a secure and safe environment Key Responsibilities Supervision and Team Management: Lead and supervise a team of security guards at the assigned site Allocate duties, prepare shift schedules, and ensure punctuality and presence of guards Conduct roll call/parade, uniform inspection, and briefing before each shift Operational Duties: Ensure implementation of post orders and standard operating procedures (SOPs) Monitor guards during shifts to ensure alertness, presence at duty posts, and proper conduct Coordinate closely with the Site In-charge or client representatives Access Control & Surveillance Oversight: Oversee access control of personnel, vehicles, and materials at the premises Ensure proper maintenance of registers visitor log, gate passes, vehicle entry/exit, etc Supervise monitoring of CCTV and other electronic surveillance systems Incident & Emergency Response: Respond to and manage incidents like theft, trespassing, fire, or medical emergencies Report and escalate critical issues to site management and operations team Guide guards in emergency protocols, evacuation drills, and crisis handling Documentation and Reporting: Maintain daily shift reports, attendance records, and incident/occurrence registers Submit timely reports to the Site In-charge and G4S regional office Assist in audits, inspections, and statutory compliance documentation Client Coordination: Act as the first point of contact between the client and the security team Address client complaints or concerns and take corrective action promptly Maintain professionalism and courteous conduct in all client interactions Training and Development: Conduct regular briefings and on-the-job training for new guards Enforce company policies on discipline, grooming, and code of conduct Identify underperforming guards and recommend refresher training or disciplinary action Eligibility Criteria Education: Minimum 12th Pass; Graduate preferred Age: 25 to 50 years (Relaxable for Ex-Servicemen) Height: Minimum 57? (170 cm) may vary by site/client requirement Experience Minimum 25 years of experience in the security industry Experience In Supervision/leadership Roles Preferred Ex-Servicemen, Ex-Police, or Ex-Paramilitary candidates strongly preferred Skills And Attributes Strong leadership and people management skills Good oral and written communication in English and regional languages Sound knowledge of security operations, emergency handling, and surveillance practices Computer literacy (email/reporting systems) is a plus High integrity, discipline, and problem-solving abilities Working Conditions Rotational shifts (Day/Night) depending on client site Deployment could be at commercial, industrial, residential, or institutional premises Uniform, duty gear, and mobile phone (if applicable) provided ESI, PF, Bonus, Gratuity, and Leave benefits as per statutory norms Salary & Benefits As per market standards and applicable state Minimum Wages for Supervisor Grade Site-specific allowances, night shift allowance, and incentive bonuses as applicable Promotion potential to roles like Site In-charge / Assignment Manager based on performance and training Growth Path Within G4S Security Supervisor ? Site In-charge ? Assistant Assignment Manager ? Assignment Manager ? Operations Officer ? Branch Manager Contact Details Santhosha Arasu (Bengaluru) 900555656Mr