Key Responsibilities: 1. Guest Handling & Service Greet and welcome guests in a warm and professional manner. Manage check-in, check-out, and room allocation efficiently. Handle guest inquiries, requests, and complaints promptly and courteously. Maintain a friendly and professional demeanor at all times. 2. Reservation & Communication Manage room reservations via phone, email, and online portals. Coordinate with housekeeping and other departments for room status updates. Maintain accurate guest records and billing information. 3. Cashiering & Billing Handle guest payments, billing, and maintain daily cash registers. Prepare guest folios, invoices, and ensure proper documentation. Reconcile transactions at the end of each shift. 4. Administration & Coordination Maintain front office files, reports, and registers. Coordinate with the sales and reservation teams for group bookings or VIP guests. Ensure smooth communication between departments for guest satisfaction. 5. Standards & Grooming Follow all hotel policies, procedures, and grooming standards. Maintain cleanliness and order at the front desk area. Uphold the brand image of Harriet Hotels & Resorts through professionalism and courtesy. Job Type: Full-time Pay: ₹10,626.01 - ₹22,328.14 per month Work Location: In person
Key Responsibilities: 1. Guest Service Greet guests courteously and assist them in seating. Take food and beverage orders accurately and promptly. Serve food and drinks efficiently while ensuring guest satisfaction. Respond to guest requests and complaints in a professional and timely manner. 2. Table Setup & Maintenance Set up tables, buffets, and service areas before opening hours. Clear and reset tables quickly between guest sittings. Ensure the dining area, cutlery, and glassware are clean and well-presented. 3. Coordination & Teamwork Coordinate with kitchen and bar staff to ensure timely service. Support senior staff during busy operations, banquets, or events. Follow instructions from supervisors and maintain effective communication within the team. 4. Hygiene & Safety Follow all food safety and hygiene standards. Maintain cleanliness of service areas, utensils, and equipment. Adhere to hotel policies and grooming standards. Job Type: Full-time Pay: ₹9,736.16 - ₹14,660.20 per month Work Location: In person
Key Responsibilities: 1. Guest Handling & Service Greet and welcome guests in a warm and professional manner. Manage check-in, check-out, and room allocation efficiently. Handle guest inquiries, requests, and complaints promptly and courteously. Maintain a friendly and professional demeanor at all times. 2. Reservation & Communication Manage room reservations via phone, email, and online portals. Coordinate with housekeeping and other departments for room status updates. Maintain accurate guest records and billing information. 3. Cashiering & Billing Handle guest payments, billing, and maintain daily cash registers. Prepare guest folios, invoices, and ensure proper documentation. Reconcile transactions at the end of each shift. 4. Administration & Coordination Maintain front office files, reports, and registers. Coordinate with the sales and reservation teams for group bookings or VIP guests. Ensure smooth communication between departments for guest satisfaction. 5. Standards & Grooming Follow all hotel policies, procedures, and grooming standards. Maintain cleanliness and order at the front desk area. Uphold the brand image of Harriet Hotels & Resorts through professionalism and courtesy. Job Type: Full-time Pay: ₹10,626.01 - ₹22,328.14 per month Work Location: In person
1. Procurement & Sourcing Identify reliable vendors and suppliers for food, beverages, housekeeping, maintenance, and other operational requirements. Obtain quotations, compare rates, and negotiate terms to ensure cost-effective purchasing. Issue purchase orders and track deliveries to ensure timely supply. 2. Inventory & Stock Control Coordinate with the stores and various departments to assess material needs. Maintain proper stock levels to avoid shortages or overstocking. Verify material receipts and ensure items meet required quality and specifications. 3. Documentation & Compliance Maintain purchase records, vendor databases, and supplier agreements. Ensure all procurement activities comply with company policies and audit requirements. Prepare daily/weekly/monthly purchase reports and submit to management. 4. Vendor Management Develop and maintain professional relationships with vendors. Resolve supplier issues, delays, or discrepancies promptly. Conduct periodic vendor performance evaluations. 5. Coordination Collaborate with Accounts, Kitchen, Housekeeping, and Engineering teams for material requirements and approvals. Ensure smooth communication between departments regarding procurement status. Job Type: Full-time Pay: ₹11,207.74 - ₹16,855.86 per month Work Location: In person
1. Recruitment & Onboarding Manage end-to-end recruitment for various departments (Housekeeping, F&B, Front Office, Kitchen, etc.) Conduct interviews and coordinate with department heads for manpower requirements Handle onboarding, induction, and documentation of new employees 2. Employee Relations & Engagement Maintain healthy employee relations and address grievances in a professional manner Organize employee welfare and engagement activities Support management in maintaining a positive work environment 3. Attendance & Payroll Support Monitor daily attendance, leave records, and maintain employee database Coordinate with accounts for salary processing and statutory deductions 4. Compliance & Documentation Maintain all statutory records (PF, ESIC, Professional Tax, etc.) Ensure compliance with hotel HR policies and labor laws Prepare HR-related reports and assist during audits 5. Training & Development Identify training needs and coordinate training sessions Maintain training records and performance evaluation reports Job Type: Full-time Pay: ₹12,905.55 - ₹15,524.69 per month Work Location: In person
Key Responsibilities: 1. Guest Service Greet guests courteously and assist them in seating. Take food and beverage orders accurately and promptly. Serve food and drinks efficiently while ensuring guest satisfaction. Respond to guest requests and complaints in a professional and timely manner. 2. Table Setup & Maintenance Set up tables, buffets, and service areas before opening hours. Clear and reset tables quickly between guest sittings. Ensure the dining area, cutlery, and glassware are clean and well-presented. 3. Coordination & Teamwork Coordinate with kitchen and bar staff to ensure timely service. Support senior staff during busy operations, banquets, or events. Follow instructions from supervisors and maintain effective communication within the team. 4. Hygiene & Safety Follow all food safety and hygiene standards. Maintain cleanliness of service areas, utensils, and equipment. Adhere to hotel policies and grooming standards. Job Type: Full-time Pay: ₹9,736.16 - ₹14,660.20 per month Work Location: In person
Key Responsibilities: 1. Food Preparation & Cooking Prepare and cook dishes as per menu and guest requirements across respective departments (Indian, Continental, Chinese, Tandoor, Bakery, etc.) Ensure taste, quality, and presentation standards are consistently maintained. Supervise junior kitchen staff and assist them in day-to-day operations. 2. Menu Planning & Development Assist in creating innovative menus and daily specials based on guest preferences and seasonal availability. Suggest improvements in recipes, portion sizes, and presentation techniques. 3. Kitchen Operations Ensure all kitchen equipment and utensils are properly maintained and used safely. Coordinate with the Purchase and Stores departments for ingredient availability. Control wastage and manage cost-effective kitchen operations. 4. Hygiene & Safety Maintain cleanliness and sanitation standards in all kitchen areas. Follow HACCP and food safety guidelines. Ensure personal hygiene and grooming standards of all kitchen staff. 5. Team Management & Training Supervise and train Commis, Helpers, and Stewards in cooking techniques and kitchen procedures. Encourage teamwork and maintain a positive work environment. Conduct regular briefings to ensure smooth operations and quality consistency. Job Type: Full-time Pay: ₹10,759.04 - ₹34,685.51 per month Work Location: In person