Senior Software Engineer I/II -Application Support (L3) Genea

3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

Role Overview: As a Senior Software Engineer I/II - Application Support (L3) at Genea, you will be responsible for providing technical support and services to customers, partners, and end-users. Your role will involve analyzing and resolving customer-reported issues, working on bug fixing, data analysis, and collaborating with the development team to provide solutions. You will play a crucial role in ensuring the smooth operation of Genea's applications and services. Key Responsibilities: - Take ownership of customer-reported issues, analyze problems, and provide effective solutions using your logical and analytical skills. - Engage with customers to understand reported problems and provide ...

Posted 1 week ago

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Senior Software Engineer I/II - Application Support (L3) Genea

3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Senior Software Engineer I/II - Application Support (L3) at Genea, you will be an integral part of our Technology Department, reporting to the Software Engineering Manager. With 3-8 years of experience, you will be based in Ahmedabad, India, working the night shift from 6 PM to 3 AM IST. Genea is a technology company that focuses on providing innovative solutions for commercial real estate operations. Our products are designed to enhance access control, streamline HVAC processes, and optimize submeter billing, ultimately improving efficiency and tenant experience. Your role as an L3 support engineer will involve: - Taking ownership of customer-reported issues, analyzing problems, and pr...

Posted 1 month ago

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