Hardware Engineer

Hardware & Network Support Engineer

Qualifications & Experience:

• Option 1:

  Bachelors Degree in Engineering with

  minimum 1 year

  of relevant experience

• Option 2:

  Diploma in Engineering with

  minimum 3 years

  of relevant experience
• Proven experience in

  hardware maintenance

  of computers, printers, and networking equipment
• Working knowledge of

  network troubleshooting

  and

  video conferencing systems

Key Responsibilities:

• Perform installation, configuration, and maintenance of desktops, laptops, printers, and other IT hardware
• Diagnose and resolve

  hardware issues

  including system failures, printer malfunctions, and peripheral connectivity
• Troubleshoot and resolve

  network-related problems

  , including LAN/WAN connectivity, IP conflicts, and router/switch issues
• Operate and support

  video conferencing systems

  , ensuring smooth setup and functionality during meetings
• Maintain inventory of hardware assets and ensure timely upgrades and replacements
• Document technical issues and resolutions for future reference and reporting
• Collaborate with internal teams and external vendors for efficient issue resolution

Preferred Skills:

• Familiarity with basic network protocols and configurations
• Ability to work under pressure and manage multiple support requests
• Strong analytical and problem-solving skills
• Effective communication and documentation abilities
• Experience with Linux OS is a plus