Happiness Manager

As the Happiness Manager at Grihum Residences, a premium student/professional housing brand in Ranchi, your main responsibility is to ensure a positive, safe, and engaging living experience for our residents. You will play a crucial role in fostering a supportive community by building strong relationships with residents, addressing their concerns, and maintaining a welcoming environment. Your key responsibilities will involve resident welfare & engagement, safety & discipline, maintaining SOPs, operations management, conflict resolution, event planning, reporting & coordination, and vendor management. You will need to oversee housekeeping, security, and food services to uphold high standards of hygiene and quality while handling complaints and disputes in a professional and empathetic manner. To excel in this role, previous experience in hostel/hotel management, student housing, or similar roles is preferred. Strong communication and interpersonal skills are essential, along with the ability to handle student concerns with empathy and authority. A problem-solving mindset with a proactive approach, as well as basic administrative and coordination skills, will be beneficial. In return, we offer a flexible schedule, accommodation in a Single Bed-Room with an Attached Washroom, daily meals, and Provident Fund benefits. Join us at Grihum Residences and contribute to creating a comfortable, safe, and vibrant living environment for our residents.,