645 Guest Service Jobs - Page 3

Do you want to be our sophisticated Financial King or Queen; do numbers and attention to detail excite you Are you able to support and deelop a team of passionate hoteliers Then why not come and join us at the Radisson Hotel Group to Make Eery Moment Matter! where our guests can relax and enjoy their stay! Our Finance Team are bold and dynamic professionals who meticulously drie the business and strie to delier a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Director of Finance, you will join a team that is passionate about deliering exceptional serice where we beliee that anything is possible, whilst haing fun in all that we do! Key Responsibilities of the Director of Finance: -Ensures the smooth running of the accounting department, exerting diligent financial process control and ensuring efficiency and resilience to growth -Works proactiely to improe guest satisfaction and comfort, deliering a positie and timely response to enquiries -Deelops and implements business strategies where objecties are communicated, performance is measured accurately and reported upon to support strategic decisions to enable deliery -Leads and manages the accounting team, fostering a culture of growth, deelopment and performance within the department -Prepares and is responsible for the hotel budget and profit & loss performance, ensuring that all accounting functions and disciplines are controlled, audited and deeloped -Builds and maintains effectie working relationships with all key stakeholders -Reiews and scrutinizes business performance, objecties and standard accounting practices, proiding recommendations that will drie financial performance and proide added alue -Ensures adherence and compliance to all legislation where due diligence requirements and best practice actiities are planned, deliered and documented for internal and external audit, performing follow-up as required Requirements of the Director of Finance: -Proen experience in accounting with strong problem-soling capabilities -Excellent leadership skills with a hands-on approach and lead-by-example work style -Commitment to exceptional guest serice with a passion for the hospitality industry -Ability to find creatie solutions, offering adice and recommendations -Personal integrity, with the ability to work in an enironment that demands excellence, time and energy -Experienced in using IT systems on arious platforms -Strong communication skills Join us in our mission to make eery moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we beliee that people are our number one asset. As one of the world s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Respond to and/or resolve questions, issues, or disputes from Marriotts Shared Service Center/guest. Process customer tax exemptions following government regulations. Review, reconcile, and process credit card vouchers and advance deposits. Monitor and audit gift certificate and incentive award redemption activity. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Anticipate and address guests service needs; assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Respond to and/or resolve questions, issues, or disputes from Marriotts Shared Service Center/guest. Process customer tax exemptions following government regulations. Review, reconcile, and process credit card vouchers and advance deposits. Monitor and audit gift certificate and incentive award redemption activity. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Anticipate and address guests service needs; assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Role & responsibilities :- A room attendant in a hotel is primarily responsible for maintaining the cleanliness and order of guest rooms and common areas . They ensure rooms are inviting, well-stocked, and meet the hotel's standards of hygiene and presentation. This involves tasks like cleaning bathrooms and bedrooms, changing linens, replenishing amenities, and reporting any maintenance issues. Here's a more detailed breakdown of their responsibilities: Cleaning and Maintenance: Cleaning guest rooms: This includes vacuuming, dusting, sanitizing surfaces, and ensuring all areas are spotless. Bathroom cleaning: Cleaning toilets, showers, sinks, and replenishing supplies like soap, shampoo, and towels. Making beds: Changing bed linens and ensuring beds are neatly made. Replenishing amenities: Ensuring rooms are stocked with items like toiletries, stationery, and beverages. Reporting maintenance issues: Notifying supervisors of any damages, broken appliances, or maintenance needs in the rooms. Maintaining cleanliness of common areas: Cleaning hallways, elevators, and other shared spaces as needed. Customer Service: Responding to guest requests: Addressing guest needs and inquiries related to their rooms. Providing a welcoming environment: Ensuring rooms are ready and comfortable for guests' arrival. Interacting with guests professionally: Maintaining a polite and helpful demeanor when interacting with guests. Other Duties: Stocking supplies: Ensuring sufficient inventory of cleaning supplies and guest amenities. Following safety and security procedures: Adhering to hotel policies regarding guest safety and security. Maintaining a safe and healthy environment: Following proper cleaning procedures and using cleaning supplies safely. Working as part of a team: Collaborating with other housekeeping staff and supervisors to ensure efficient operations. Following established procedures: Adhering to the hotel's specific cleaning protocols and standards. Urgent Job Opening for a 4 Star Hotel Job Location -Andheri West ,Mumbai Position -Room Attendant Salary - 17 K In Hand Interested can share CV on 7303646404 If your Friend or juniors are interested for this profile then kindly share their number/Resume to me Regards HR Aachika Contact-9810287404

A Bartender engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality. What will I be doing A Bartender will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. Specifically, you will be responsible for performing the following tasks to the highest standards: Receive orders and serve customer requests completely in a timely manner Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc. Take food orders and assist the floor team with deliveries as required Understand menu content, any menu changes, and promotional activities Keep your service area clean, tidy, and well-prepared Efficiently manage the proper settlement of all customer accounts Answer guest queries in a polite and helpful manner What are we looking for? A Bartender serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience within a cocktail bar environment The ability to create classic cocktails Flexibility in hours as you will be working rostered shifts, especially on weekends Exceptional personal presentation and communication skills Flexibility to respond quickly and positively to a range of work situations Passion for delivering exceptional levels of guest service What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guestroom maintenance needs. Supervises the property general cleaning schedule. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. Supports and supervises an effective inspection program for all guestrooms and public space. Communicates areas that need attention to staff and follows up to ensure understanding. Ensures all employees have proper supplies, equipment and uniforms. Managing Departmental Costs Participates in the management of the department s controllable expenses to achieve or exceed budgeted goals. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensuring Exceptional Customer Service Responds to and handles guest problems and complaints. Strives to improve service performance. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Conducting Human Resources Activities Participates as needed in the investigation of employee accidents. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Participates in the employee performance appraisal process, providing feedback as needed. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Service Desk Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that any issues are addressed promptly and effectively, while maintaining a focus on delivering high-quality applications that meet user needs and expectations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Strong understanding of incident management processes and best practices.- Experience with service desk software and ticketing systems.- Ability to analyze and improve service desk performance metrics.- Familiarity with ITIL framework and service management principles. Additional Information:- The candidate should have minimum 5 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Specialist - Stay Experience Location: Kerala About Us StayVista is India s largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India. Why Work With Us At StayVista, youre part of a community where your ideas and growth matter. We re a fast-growing team that values continuous improvement. With our skill upgrade programs, you ll keep learning and evolving, just like we do. And hey, when you re ready for a break, our villa discounts make it easy to enjoy the luxury you help create. Your Role As an Specialist - Stay Executive , you will serve as the main point of contact for guests from arrival to departure, ensuring a smooth check-in and check-out process. You will greet guests warmly, listen carefully to understand their preferences and needs, and address any questions or requests promptly. You are responsible for quickly resolving minor issues during their stay and coordinating with team members to provide a consistently high level of service. Additionally, you will maintain clear records of guest interactions and feedback to help improve our services, all while striving to create a memorable and enjoyable experience for every guest. About You 3-4 years of experience in a hospitality or guest service role, with a focus on personalised service. Act as the main point of contact for all guest interactions. Ensure a smooth check-in and check-out process. Understand guest preferences to tailor a personalized experience. Provide clear information about villa services, amenities, and local attractions. Follow up with guests to ensure their needs are met throughout their stay. Bonus Points - these are nonessential, but a bonus if you have them! Access to a personal two-wheeler or four-wheeler for added flexibility in service. Key Metrics: what you will drive and achieve Guest Registration Efficiency OTA Guest Feedback Score Upsell Conversion Rate 3-Star Rating Percentage Guest Walkout Rate Our Core Values: Are you a CURATER Curious : Here, your curiosity fuels innovation. User-Centric : You ll anticipate the needs of all our stakeholders and exceed expectations. Resourceful : You ll creatively optimise our resources with solutions that elevate experiences in unexpected ways. Aspire : Keep learning, keep growing because we re all about continuous improvement. Trust : Trust is our foundation. You ll work in a transparent, reliable, and fair environment. Enjoy : We believe in having fun while building something extraordinary. StayVista Spirit: Our Behavioral Competencies - How We Work Together Business Acumen: You grasp the basics of our organization, customers, and services, always thinking ahead in your work. You re mindful of costs and benefits, making smart decisions while learning from risks and mistakes. Change Management: You re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth. Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action. Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect. Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment. Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness. Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively. Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively. StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws.

General Shift Salary + Medical + PF + Leaves + Other benefits Roles and Responsibilities Manage front office operations, ensuring smooth check-in/check-out processes for guests. Handle guest queries and concerns in a professional manner, providing excellent customer service. Coordinate with housekeeping staff to ensure rooms are cleaned and ready for occupancy. Maintain accurate records of guest transactions, including registration forms and billing information. Provide administrative support to the team as needed. Desired Candidate Profile 3-8 years of experience in hospitality industry (front desk or reception). Strong communication skills with ability to handle diverse clientele. Proficiency in GRE software or similar systems. Ability to work effectively under pressure during peak periods. Can also mail me at siddhant.kanojia@sodexo.com

Job Description : As the Hostess at Toscano, you will be the first point of contact for guests, responsible for providing a warm welcome and ensuring an exceptional dining experience from the moment they enter. You will play a vital role in managing reservations, seating arrangements, and delivering outstanding customer service in a busy, upscale Italian dining environment. Key Responsibilities : Greet and welcome guests with a friendly and professional attitude. Manage reservations and seating to ensure an even distribution of guests across the dining areas. Escort guests to their tables, present menus, and inform them of special offers. Maintain a clean and organized reception area. Coordinate with servers, kitchen staff, and management to ensure smooth operations. Answer phone calls, handle inquiries, and assist with takeout orders if required. Manage the waiting list and provide accurate wait times during peak hours. Uphold restaurant standards of hospitality and ensure customer satisfaction. Call 6361367440 / 9164669309 / 8263803973 to schedule your interview!

We are Hiring for 5 STAR Luxury Hotel for Dubai Location Call Directly on +91-9240234024 (Hot lines number) If Interested to Apply for Work Permit you can Share your Resume and pictures on citaimmigration@gmail.com Restaurant Service Staff (Waiter/Waitress) 1. Qualification Minimum 12th pass 2. Age 20-35 Years 4. Must Have Good communication skills 5. Must have passport Key Responsibilities:- Welcoming guests to the restaurant or dining area. Listening to customers food and drink orders and ensuring accuracy. Delivering food and drink orders to the correct tables in a timely and professional manner. Engaging with guests to ensure they are satisfied with their meals. Coordinating with the kitchen, bartenders, and other team members to ensure smooth service. If Interested to Apply for Work Permit Kindly Share your Resume and pictures on citaimmigration@gmail.com You can Call Directly on +91-9240234024 (Hot lines number) Or Directly walk in On Below Mentioned Address CITA IMMIGRATION Head Office:-Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059 Branch Office:- Building no 36 Second floor Above Domino's Pizza, Near Ahuja Sweets, HUDA Sector 11-12, Panipat ( Haryana)- 132103 Website :www.cita.co.in

Hyderabad - All Locations Store Management Shift Management Overall operations of the Stores Regards Shahnawaz - 8287128734 Preeti - 9958488601 Sampanya - 6205319184

Greeting visitors Client relationship Front office management Answering sales calls Scheduling site visit appointments Managing correspondence Assisting with administrative tasks Supporting site staff & sales agents Good communication skill

We are looking for a friendly and responsible receptionist to join our team. You will be the first person to greet customers, answer phone calls, and help with basic tasks. You should have good communication skills and a positive attitude.

Key Responsibilities: Greet and welcome guests, ensuring a pleasant dining experience Supervise and manage the service team on the floor Take and serve food & beverage orders accurately and efficiently Handle guest complaints and queries professionally Coordinate with kitchen and bar staff to ensure timely service Maintain cleanliness and hygiene standards on the floor Train and guide new team members Ensure proper table settings and ambiance Upsell menu items and promotions when appropriate Monitor inventory and coordinate with managers for stock requirements Call - 7905038346 Gmail - prachisinha178@gmail.com ( email your Resume)

Store Management Shift Management Overall operations of the Stores Locations - Chennai All Areas Regards Shahnawaz - 8287128734 Preeti - 9958488601

Excellent communication and interpersonal skills. Strong customer focus with the ability to create a positive guest experience. Ability to multitask and manage time efficiently.

Role & responsibilities Single point of contact in patient journey from Admissions to discharge. Responsible for the ongoing activities on the floor. Patient's round on daily basis (Meeting and greetings each and every patient admitted on their assigned floors twice in a day). Work towards enhancing the patient experience. Sorting the complaints / concerns of the floors inter or intra department. Preferred candidate profile Minimum 1 Year experience as Patient Experience/ Guest Relationship Executive Qualification- Graduation & MHA will be preferred.

Manages the daily pastry operations. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all pastry areas to promote a consistent, high quality product is produced. Monitors sanitation and food standards. dentifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Manages all pastry food preparation areas. CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading the Discipline Teams Supervises and manage employees; understands employee positions well enough to perform duties in employees' absence. Supervises and coordinates activities of cooks and workers engaged in pastry preparation. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Promotes and maintains the productivity level of employees. Supervises pastry preparation shift operations. Communicates performance expectations in accordance with job descriptions for each position. Creates and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Verifies that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results. Leads shifts while personally preparing food items and executing requests based on required specifications. Represents the property in media events as needed. Facilitates pastry classes for customers and the community. Verifing Culinary Standards and Responsibilities are Met Develops, designs, or creates new ideas and items for pastry kitchen. Follows proper handling and right temperature of all food products. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Verifies employees maintain required food handling and sanitation certifications. Promotes compliance with all applicable laws and regulations regulations. Assists the Executive Chef with menu development associated with pastry. Operates and maintains all department equipment and reports malfunctions. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Assists in determining how food should be presented and creates decorative food displays. Maintains and demonstrates knowledge of food and beverage trends within the hospitality industry. Executes cooking shows and educational programs to guest audiences. Providing Exceptional Customer Service Monitors and provides service behaviors that are above and beyond for customer satisfaction. Manages day-to-day operations, verifying the quality, standards and meeting the expectations of the customers on a daily basis. Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Responds to and handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Maintaining Culinary Goals Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc. Provides specific guidance to prioritize, organize, and accomplish daily pastry operations work. Supports procedures for food and beverage portion and waste controls. Purchases appropriate supplies and manage inventories according to budget. Trains employees in safety procedures. Create cost cards, recipe cards, photographs, and categlogues for utilization during taste presentations. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training staff on menu items including ingredients, preparation methods and unique tastes. Verifies property policies are administered fairly and consistently. Verifies disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Uses all available on the job training tools for employees. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings. .

Barista / Brewers / Host @ Nagpur 15-25kpm Freshers can apply Need confident, skilled applicants willing to grow exponentially with the company CALL JATIN @ 9765557509 / 9764007509 ON-THE-SPOT OFFERS! APPLY NOW!!!

Front Office Executive at The Rajbari Bawali. Handle guest check-in/out, reservations, calls & billing. Good communication & hospitality skills required. Experience in hotels preferred. Accommodation provided. Heritage property experience is a plus.

We seek a skilled customer-oriented Steward to join our team. Responsibilities include delivering exceptional guest service, maintaining a clean & organized dining area, assisting with food & beverage service & support overall hospitality objectives.

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. .

Guest Interaction and Service Management: Contact appropriate departments (e.g., Sales, Accounting) to resolve guest requests, calls, or issues. Use effective sales techniques, including up-selling, to maximize revenue while ensuring guest loyalty to Marriott. Determine and offer complimentary services or gifts (e.g., rewards points, show tickets) to guests as a gesture of appreciation. Promote awareness of the Marriott brand image internally and externally. Process requests for Marriott Rewards points redemption. Handle all reservation requests, changes, and cancellations via phone, fax, or mail. Enter Marriott Rewards details accurately into the reservation system when processing guest bookings. Answer, record, and resolve guest calls, questions, and concerns in a timely manner. Administrative and Sales Support: Perform general office duties in support of Sales and Marketing (e.g., filing, emailing, typing, faxing). Assist management in training and motivating employees; set a positive example as a role model. Maintain confidentiality of all proprietary information and protect company assets. Team Collaboration and Communication: Welcome and acknowledge all guests according to Marriott's standards; anticipate and address guest service needs. Communicate with others using clear, professional language; answer phone calls with proper etiquette. Develop and maintain positive working relationships with team members to achieve common goals. Monitor the performance of others to ensure adherence to quality expectations and standards. Review and verify information in various formats for accuracy.

Follow instructions of the chef. Prepare dishes as per standard recipes. Timely preparation of Guest Orders. Follow FIFO. Follow kitchen rules, cleaniliness and hygiene standards. Adhere to Kitchen SOPs. Train junior commi and apprentice candidates. Ensure least food / raw material wastage.