Guest Service Associate

Job Description: You will be a part of Vivanta Vadodara's Food & Beverage department, which is a prestigious business unit under the Indian Hotels Company Limited (IHCL), a renowned hospitality company within the Tata Group. IHCL has a rich history of over 120 years and is committed to providing exceptional experiences to its guests through a wide range of hotels, resorts, and palaces. As a team member at IHCL, your role will involve contributing to the dynamic work environment that promotes innovation, collaboration, and personal growth. Your responsibilities will include: - Collaborating with team members to deliver exceptional guest experiences in the Food & Beverage department - Ensuring high standards of service and quality in all F&B operations - Participating in training and development programs to enhance your skills and knowledge - Upholding the values of passion, excellence, and diversity in your work To excel in this role, you should possess the following qualifications: - A degree or diploma in Hospitality Management or a related field - Strong communication skills and the ability to work effectively in a team - Prior experience in the hospitality industry will be an advantage While working at IHCL, you will have the opportunity to interact with external stakeholders such as suppliers, vendors, and guests, as well as internal teams within the organization. You will be expected to demonstrate behavioural competencies such as effective communication, resilience, accountability, teamwork, judgement & analysis, and learning agility. IHCL is an equal opportunities employer that values diversity and inclusion in its workforce. Join us in creating memorable experiences and shaping the future of hospitality with a team that is passionate about delivering excellence. (Note: No additional company details were provided in the job description),