Autogrill is the world's leading provider of food and beverage services for travelers, operating across 30 countries on 4 continents. With about 46,000 employees, it manages approximately 3,300 points of sale in 774 locations, predominantly in airports and along motorways. Autogrill also serves guests in railway stations, high streets, shopping centers, trade fairs, museums, and other cultural facilities. The Group primarily operates under concession agreements, providing convenient and high-quality offerings to people on the move.

Role Description

This is a full-time on-site role for a Guest Service Associate, located in Bengaluru at KempegowdaInternationalAirport. The Guest Service Associate will assist and attend to customers, ensuring a seamless experience. Daily responsibilities include providing exceptional guest service, handling reservations, addressing inquiries, resolving customer concerns, and ensuring customer satisfaction. The individual will act as a key point of contact, fostering positive relationships with guests and maintaining a welcoming atmosphere.

Qualifications

Experience in Guest Services, Guest Service, or Customer Service
Ability to handle Reservations and address guest inquiries efficiently
Excellent Communication skills and a guest-focused attitude
Ability to work as part of a team in a fast-paced environment
Strong problem-solving and interpersonal skills
Prior experience in the hospitality or travel industry is an advantage
High school diploma or equivalent; additional certification in hospitality is a plus

More Jobs at Autogrill

HVAC Specialist

bengaluru, karnataka, india

Experience: Not specified

Salary: Not disclosed

HVAC Specialist Maintenance Assistant Level

karnataka

2.0 - 6.0 yrs

Salary: Not disclosed

Commi III

bengaluru, karnataka, india

Experience: Not specified

Salary: Not disclosed

Commi 3

bengaluru, karnataka, india

Experience: Not specified

Salary: Not disclosed

Guest Service Associate

bengaluru, karnataka, india

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Autogrill

Login to

Please Verify Your Phone or Email

Confirm Action

Guest Service Associate