A Guest Relations Executive (GRE) plays a vital role in the hospitality industry, serving as the primary point of contact for guests and ensuring a welcoming experience. Here are the key responsibilities and qualifications for a GRE, Guest Interaction*: Greet guests upon arrival, assist with check-in and check-out procedures, and provide information about hotel amenities and services. - *Issue Resolution*: Handle guest complaints, inquiries, and requests in a timely and professional manner. - *Communication*: Coordinate with other departments to ensure seamless service for guests and maintain accurate records of guest information. - *VIP Services*: Assist with VIP guest experiences, special requests, and provide personalized services. - *Feedback Collection*: Monitor and address guest feedback to continuously improve service quality.¹ ²

More Jobs at Sagar Ratna Restaurants Pvt Limited

Guest Relations Executive

Malviya Nagar, New Delhi

2.0 - 31.0 yrs

INR 1 - 2 Lacs

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Guest Relations Executive