Guest Relations Executive (Outbound Sales)

Guest Relations Executive (Outbound Sales) | Shamrock Unisex Salon & Aesthetics – Sanpada, Navi Mumbai

Location: Sanpada, Navi Mumbai
Job Type: Full-Time

We are hiring a proactive and people-friendly Guest Relations Executive with strong outbound sales skills to join our growing team at Shamrock Unisex Salon & Aesthetics. This role is ideal for someone who loves interacting with people, closing deals, and creating lasting client relationships while being the welcoming face of our premium salon.

Key Responsibilities:

• Greet walk-in clients, assist with appointments, and ensure an excellent guest experience.
• Promote and upsell salon services, memberships, and product packages.
• Drive outbound sales by following up with leads, cold calling, and reaching out to potential clients.
• Build and maintain relationships with clients to encourage repeat visits and referrals.
• Generate local partnerships, corporate tie-ups, and community outreach to bring in new business.
• Maintain CRM records and coordinate with the salon team for smooth service delivery.

Requirements:

• 1–3 years of experience in guest relations, hospitality, or outbound sales (preferably in salons, spas, or lifestyle services).
• Strong communication, negotiation, and customer service skills.
• Confident in cold calling, follow-ups, and lead conversion.
• Presentable, outgoing personality with a sales-first mindset.

What We Offer:

• Fixed salary + high-performing sales incentives.
• A vibrant and growth-driven work culture.
• Opportunity to shape guest experience and play a key role in salon growth.

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Outbound sales: 2 years (Preferred)

Work Location: In person