Guest Relations Associate

Role Overview: As a member of the Courtyard team at Marriott International, you will be dedicated to providing exceptional guest experiences. Your role will involve following company policies and procedures, maintaining a professional appearance, and ensuring guest satisfaction. You will be part of a small yet ambitious team that is passionate about serving the needs of travelers. Key Responsibilities: - Welcome and acknowledge all guests according to company standards - Anticipate and address guests" service needs - Assist individuals with disabilities - Speak with others using clear and professional language - Develop and maintain positive working relationships with team members - Comply with quality assurance expectations and standards - Stand, sit, or walk for an extended period of time - Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance - Perform other reasonable job duties as requested by Supervisors Qualifications Required: - Ability to communicate effectively and professionally - Strong customer service skills - Willingness to support team goals - Physical ability to stand, sit, walk, and lift objects - Previous experience in a similar role is a plus Company Details: Marriott International is dedicated to being an equal opportunity employer, valuing the unique backgrounds of all associates. The company actively fosters an inclusive environment where diversity is celebrated. Courtyard, a brand under Marriott International, is committed to providing exceptional guest experiences and empowering its guests. By joining Courtyard, you become part of a global team that encourages personal growth and continuous improvement.,