Guest Experience Expert

3 - 5 years

3 - 13 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Deliver a memorable and unique guest experience from check-in to check-out.
  • Take initiative to provide a wide range of services supporting guests throughout their stay.
  • Process operational needs and address guest requests promptly and efficiently.
  • Complete required reports accurately and on time.
  • Share information about local attractions and highlights to enhance the guest experience.
  • Maintain a safe work environment by following all company policies and procedures.
  • Protect company assets and maintain confidentiality of proprietary information.
  • Uphold quality standards in all guest interactions and service delivery.
  • Ensure professional appearance and communication at all times.
  • Stand, sit, or walk for extended periods; perform hands-on tasks involving lifting or moving objects up to 10 pounds.
  • Perform other reasonable job duties as requested by supervisors.

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