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Faveo Helpdesk
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Graphics Designer

Graphics Designer

Faveo Helpdesk

1 - 6 years

3 - 8 Lacs

jammu

Posted:-1 days ago| Platform:

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Skills Required

graphics helpdesk customer service technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview

We are looking for professionals who want to work for a support team. If youe a motivated self\-starter, possess strong customer service and technical problem\-solving skills and will not rest until a problem is solved, you could be the hero wee looking for! You will work on Faveo Helpdesk

Who are we looking for

Experience : Fresher to 1 year of experience

Work with the team to obtain an in\-depth understanding of the product.

Fluency in English

An affinity for offering excellent customer service

Positive and resilient attitude

Great teamwork skills

Should be open to work in Night shifts at home, currently we don have night shifts

Background in IT is a big plus.

Responsibilities

You will deliver Tier I technical support for customers and escalate critical issues to Tier II support.

Providing accurate, valid, and complete information by using the right tools, methods, and processes.

Ensuring a high level of customer service and a positive experience.

Supporting your colleagues with peer learning, and being open to feedback from others

You will work with customer using Faveo Helpdesk

Education

Bachelor\(Required)

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Graphics Designer