Graphics Designer

1 - 6 years

3 - 8 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview

We are looking for professionals who want to work for a support team. If youe a motivated self\-starter, possess strong customer service and technical problem\-solving skills and will not rest until a problem is solved, you could be the hero wee looking for! You will work on Faveo Helpdesk

Who are we looking for
  • Experience : Fresher to 1 year of experience
  • Work with the team to obtain an in\-depth understanding of the product.
  • Fluency in English
  • An affinity for offering excellent customer service
  • Positive and resilient attitude
  • Great teamwork skills
  • Should be open to work in Night shifts at home, currently we don have night shifts
  • Background in IT is a big plus.


    Responsibilities
    • You will deliver Tier I technical support for customers and escalate critical issues to Tier II support.
    • Providing accurate, valid, and complete information by using the right tools, methods, and processes.
    • Ensuring a high level of customer service and a positive experience.
    • Supporting your colleagues with peer learning, and being open to feedback from others
    • You will work with customer using Faveo Helpdesk


      Education
      • Bachelor\(Required)

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