Graduate Trainee

Role Overview: As a Graduate Trainee at Envertiz Study Abroad Private Limited, you will have the opportunity to gain cross-functional exposure to various departments involved in international student recruitment. You will be responsible for handling student inquiries, providing guidance on admissions and visa processes, communicating effectively with prospective students, and maintaining documentation and record communications via emails and internal systems. Your role will require strict adherence to the company's Standard Operating Procedures and maintaining office protocols, confidentiality, and decorum at all times. Key Responsibilities: - Gain cross-functional exposure to various departments involved in international student recruitment. - Handle student inquiries and provide professional guidance regarding admissions and visa processes. - Communicate effectively with prospective students to build understanding and trust throughout the application cycle. - Adhere strictly to the company's Standard Operating Procedures. - Follow up regularly with students, ensuring they are updated on every stage of the process. - Maintain documentation and record communications via emails and internal systems (e.g., CRM). - Educate students on compliance requirements and assist with document preparation. - Maintain office protocols, confidentiality, and decorum at all times. - Report progress and issues promptly to the Team Leader or Manager. Qualifications Required: - A graduate degree is required; a degree in counseling or a Masters degree is an added advantage. - Strong command of English with excellent communication and listening skills. - Basic proficiency in MS Excel and MS Word. - Ability to communicate with empathy and patience. - Professional attitude, attention to detail, and strong work ethics. - Ability to work under minimal supervision while handling multiple tasks. - Adaptability to changing roles and responsibilities as required by the organization. Note: No additional details of the company were mentioned in the provided job description.,