About Gopi Vaid Founded in 2003, Gopi Vaid Designs is celebrated for its exquisite kurtas, tunics, and customized bridal wear. Our collections blend tradition with contemporary elegance, creating timeless pieces for every occasion. With a flagship store in Kala Ghoda offering ready to wear pieces, and a workshop in Worli for customised bridal wear, we continue to redefine luxury Indian fashion. We are present at top stockists and our online store brings our designs to clients across the world. Role Overview We are seeking a dynamic and detail-oriented CRM Manager to manage customer interactions across digital sales channels. The ideal candidate will have experience working with luxury fashion brands, detail oriented, and a clear communicator. This role will be pivotal in strengthening customer loyalty, scaling our e-commerce business, and upholding our brand. In this role you will have the opportunity to grow to oversee operations of our e-commerce business. You will also be responsible for implementing new AI systems we are adopting to ensure each customer has a magical experience. What you will do Build and maintain strong relationships with customers to enhance loyalty and repeat sales. Manage customer communication across WhatsApp, email, and other digital platforms. Design and execute CRM campaigns to drive engagement, conversion, and retention. Ensure website product listings, inventory, pricing, and visuals are accurate and optimized. Coordinate with design, store, logistics, tech, and marketing teams. What you will need At least 3 years of experience in fashion and lifestyle customer service with brands or agencies. Strong customer-first mindset with excellent communication skills (written & verbal). Hands-on knowledge of digital tools like Instagram, Whatsapp, Shopify, CRM, and Email. Ability to be analytical and detail-oriented in a fast paced environment. Education in Marketing, Business, Fashion Management, or related fields. Why Join Us At Gopi Vaid, youll have the opportunity to shape how a heritage-inspired fashion label connects with consumers using cutting-edge tools. If youre passionate about fashion, customer delight, and digital marketing, this role is your chance to make a direct impact. Apply at: [HIDDEN TEXT] Show more Show less
About Gopi Vaid Founded in 2003, Gopi Vaid Designs is celebrated for its exquisite kurtas, tunics, and customized bridal wear. Our collections blend tradition with contemporary elegance, creating timeless pieces for every occasion. With a flagship store in Kala Ghoda offering ready-to-wear pieces and a workshop in Worli for customised bridal wear, we continue to redefine luxury Indian fashion. We are present at top stockists and our online store brings our designs to clients across the world. Role Overview We are looking for a proactive and detail-oriented Fashion Merchandiser to manage store and vendor relations, customer communications, and product merchandising across online and offline channels. The ideal candidate will have an eye for fashion, strong organizational skills, and the ability to ensure our products are always presented in the most appealing and consistent way. This role will be central to maintaining brand alignment across platforms, enhancing customer experience, and supporting sales growth. What you will do Store & Vendor Relations: Build and maintain strong relationships with retail partners and vendors, ensuring smooth coordination on orders, stock, and payments. Data Management: Update and track all vendor and customer orders, payments, and inventory on a daily basis. Website Management: Maintain product listings, add/remove ready-to-ship pieces, and ensure an engaging and consistent brand image online. Product Merchandising: Collaborate on line sheets, lookbooks, and product assortments in alignment with promotional campaigns. CRM & Customer Experience: Manage direct customer interactions through Instagram, WhatsApp, and other channels, sharing updates and ensuring queries are resolved quickly. Brand Alignment: Work closely with marketing and design teams to ensure that product presentation reflects the Gopi Vaid aesthetic across all touchpoints. What you will need Minimum 2–4 years of experience in merchandising, fashion retail, or customer-facing roles with lifestyle/fashion brands. Strong communication and relationship-building skills, especially with stores and vendors. Hands-on knowledge of digital tools like Shopify, Excel, and Whatsapp. Ability to balance operational efficiency with creativity and attention to detail. Education in Fashion Management, Merchandising, Marketing, or related fields preferred. Why Join Us? At Gopi Vaid, every garment tells a story. As a Fashion Merchandiser, you’ll be at the intersection of creativity, customer delight, and operational precision—ensuring our collections reach the right stores and customers with impact. If you love fashion, enjoy building strong relationships, and want to shape how a luxury label connects with its audience, this role is for you. Apply at: [email protected] Job Type: Full-time Pay: From ₹15,000.00 per month Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have at least 2 years of experience in fashion merchandising? Language: English and Hindi (Required) Work Location: In person
About Gopi Vaid Founded in 2003, Gopi Vaid Designs is celebrated for its exquisite kurtas, tunics, and customized bridal wear. Our collections blend tradition with contemporary elegance, creating timeless pieces for every occasion. With a flagship store in Kala Ghoda offering ready-to-wear pieces and a workshop in Worli for customised bridal wear, we continue to redefine luxury Indian fashion. We are present at top stockists and our online store brings our designs to clients across the world. Role Overview We are looking for a proactive and detail-oriented Fashion Merchandiser to manage store and vendor relations, customer communications, and product merchandising across online and offline channels. The ideal candidate will have an eye for fashion, strong organizational skills, and the ability to ensure our products are always presented in the most appealing and consistent way. This role will be central to maintaining brand alignment across platforms, enhancing customer experience, and supporting sales growth. What you will do Store & Vendor Relations: Build and maintain strong relationships with retail partners and vendors, ensuring smooth coordination on orders, stock, and payments. Data Management: Update and track all vendor and customer orders, payments, and inventory on a daily basis. Website Management: Maintain product listings, add/remove ready-to-ship pieces, and ensure an engaging and consistent brand image online. Product Merchandising: Collaborate on line sheets, lookbooks, and product assortments in alignment with promotional campaigns. CRM & Customer Experience: Manage direct customer interactions through Instagram, WhatsApp, and other channels, sharing updates and ensuring queries are resolved quickly. Brand Alignment: Work closely with marketing and design teams to ensure that product presentation reflects the Gopi Vaid aesthetic across all touchpoints. What you will need Minimum 2–4 years of experience in merchandising, fashion retail, or customer-facing roles with lifestyle/fashion brands. Strong communication and relationship-building skills, especially with stores and vendors. Hands-on knowledge of digital tools like Shopify, Excel, and Whatsapp. Ability to balance operational efficiency with creativity and attention to detail. Education in Fashion Management, Merchandising, Marketing, or related fields preferred. Why Join Us? At Gopi Vaid, every garment tells a story. As a Fashion Merchandiser, you’ll be at the intersection of creativity, customer delight, and operational precision—ensuring our collections reach the right stores and customers with impact. If you love fashion, enjoy building strong relationships, and want to shape how a luxury label connects with its audience, this role is for you. Apply at: picture.gv@gmail.com Job Type: Full-time Pay: From ₹15,000.00 per month Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have at least 2 years of experience in fashion merchandising? Language: English and Hindi (Required) Work Location: In person
About Gopi Vaid Founded in 2003, Gopi Vaid Designs is celebrated for its exquisite kurtas, tunics, and customized bridal wear. Our collections blend tradition with contemporary elegance, creating timeless pieces for every occasion. With a flagship store in Kala Ghoda offering ready-to-wear pieces and a workshop in Worli for customised bridal wear, we continue to redefine luxury Indian fashion. We are present at top stockists and our online store brings our designs to clients across the world. Role Overview We are seeking a meticulous and organized Inventory Manager to oversee and streamline our stock management processes across stores, vendors, and our online business. The ideal candidate will be detail-oriented, proficient with data management, and able to ensure the smooth flow of merchandise from production to sale. This role is critical in maintaining operational efficiency, preventing stockouts, and ensuring accurate inventory reporting. What you will do Generate labels for all new merchandise, ensuring accuracy and consistency. Maintain and monitor inventory levels to prevent shortages or excess stock. Manage inventory data on Excel, tracking garments from production through sale. Conduct periodic physical stock audits across all vendors and locations. Reconcile physical counts with system data to ensure accuracy. Generate and share regular inventory reports highlighting stock levels, movement trends, and areas for optimization. Collaborate with design, production, logistics, and retail teams to ensure smooth operations. What you will need Minimum 3 years of experience in inventory management, preferably in garments, fashion, or lifestyle brands. Knowledge of Excel and data management tools. Excellent attention to detail with strong organizational and problem-solving skills. Ability to conduct audits and reconcile discrepancies across multiple stock points. Clear communication skills and a proactive approach to operations. Education in Business, Supply Chain, Fashion Management, or related fields is preferred. Why Join Us? At Gopi Vaid, precision and creativity go hand in hand. As Inventory Manager, you will play a key role in ensuring our designs move seamlessly from workshop to customer, upholding the efficiency and elegance we stand for. If you thrive on structure, accountability, and operational excellence, this role is a chance to make a direct impact. Apply at: picture.gv@gmail.com Job Type: Full-time Pay: From ₹15,000.00 per month Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have at least 3 years of experience in retail inventory? Language: English and Hindi (Required) Work Location: In person