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Goldmart Exchange

7 Job openings at Goldmart Exchange
Customer Service Representative Dum Dum, Kolkata, West Bengal 1 years INR 1.44 - 1.68 Lacs P.A. On-site Full Time

Job Summary: We are looking for a proactive and customer-focused One Year experienced Customer Service Executive to join our team. The ideal candidate will handle calls , assist potential and existing clients with queries related to gold loan settlement , convert leads into customers, and ensure a seamless customer experience from start to finish. Key Responsibilities: ✅ Make outbound calls to follow up on leads generated through campaigns or referrals. ✅ Clearly explain our gold loan settlement services to clients in a professional and trustworthy manner. ✅ Handle inbound customer inquiries , resolve doubts, and provide accurate information. ✅ Maintain regular follow-ups with interested leads and assist them throughout the service journey. ✅ Convert leads into successful closures through persuasive communication and strong product knowledge. ✅ Build and maintain long-term customer relationships by providing timely assistance and support. ✅ Collaborate with internal departments to ensure smooth service delivery. Requirements: 1 year experienced Proven experience in telecalling / customer service / sales (preferred in financial or loan services). Excellent communication skills in Hindi, English (regional language proficiency is a plus). Confident, polite, and customer-centric approach. Ability to handle objections and explain financial solutions clearly. Basic computer skills and knowledge. Ability to work in a target-driven environment. Perks and Benefits: ✨ Fixed Salary. ✨ Supportive team and positive work environment. How to Apply: Email your CV to: [email protected] Call / WhatsApp: 6289793741 Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 6289793741

Field Marketing Executive Dum Dum, Kolkata, West Bengal 1 years INR 1.8 - 2.04 Lacs P.A. On-site Full Time

Experience Required: Minimum 6 months in field marketing or field sales Salary: ₹15,000 – ₹17,000 per month Job Responsibilities: ✅ Conduct field visits for customer verification and lead follow-ups. ✅ Perform leafleting and distribute promotional materials in targeted areas. ✅ Explain company services/products to potential customers directly. ✅ Collect and report market feedback and customer responses. ✅ Build relationships in local communities to promote brand awareness. ✅ Maintain daily activity records and report to the supervisor. ✅ Work independently and manage routes efficiently. Requirements: Minimum 6 months of field marketing or field sales experience. Must have a bike with a valid driving license (travel allowance may be provided) Strong communication and interpersonal skills. Should be comfortable with outdoor field work and physical marketing activities. Basic understanding of local market and customer behavior. Must be punctual, disciplined, and target-oriented. Perks: Fixed Salary ₹15,000 – ₹17,000 Travel allowance (if applicable) Performance-based incentives. Career growth opportunities. How to Apply: Email your CV to: [email protected] Call / WhatsApp: 6289793741 Immediate Joiners Preferred Job Type: Full-time Pay: ₹15,000.00 - ₹17,000.00 per month Schedule: Day shift Experience: sale executive: 1 year (Preferred) Language: Hindi (Preferred) License/Certification: License (Preferred) Work Location: In person

Field Marketing Executive India 1 years INR 1.8 - 2.04 Lacs P.A. On-site Full Time

Experience Required: Minimum 6 months in field marketing or field sales Salary: ₹15,000 – ₹17,000 per month Job Responsibilities: ✅ Conduct field visits for customer verification and lead follow-ups. ✅ Perform leafleting and distribute promotional materials in targeted areas. ✅ Explain company services/products to potential customers directly. ✅ Collect and report market feedback and customer responses. ✅ Build relationships in local communities to promote brand awareness. ✅ Maintain daily activity records and report to the supervisor. ✅ Work independently and manage routes efficiently. Requirements: Minimum 6 months of field marketing or field sales experience. Must have a bike with a valid driving license (travel allowance may be provided) Strong communication and interpersonal skills. Should be comfortable with outdoor field work and physical marketing activities. Basic understanding of local market and customer behavior. Must be punctual, disciplined, and target-oriented. Perks: Fixed Salary ₹15,000 – ₹17,000 Travel allowance (if applicable) Performance-based incentives. Career growth opportunities. How to Apply: Email your CV to: goldmartexchangebusiness@gmail.com Call / WhatsApp: 6289793741 Immediate Joiners Preferred Job Type: Full-time Pay: ₹15,000.00 - ₹17,000.00 per month Schedule: Day shift Experience: sale executive: 1 year (Preferred) Language: Hindi (Preferred) License/Certification: License (Preferred) Work Location: In person

Customer Service Representative India 1 years INR 1.44 - 1.68 Lacs P.A. On-site Full Time

Job Summary: We are looking for a proactive and customer-focused One Year experienced Customer Service Executive to join our team. The ideal candidate will handle calls , assist potential and existing clients with queries related to gold loan settlement , convert leads into customers, and ensure a seamless customer experience from start to finish. Key Responsibilities: ✅ Make outbound calls to follow up on leads generated through campaigns or referrals. ✅ Clearly explain our gold loan settlement services to clients in a professional and trustworthy manner. ✅ Handle inbound customer inquiries , resolve doubts, and provide accurate information. ✅ Maintain regular follow-ups with interested leads and assist them throughout the service journey. ✅ Convert leads into successful closures through persuasive communication and strong product knowledge. ✅ Build and maintain long-term customer relationships by providing timely assistance and support. ✅ Collaborate with internal departments to ensure smooth service delivery. Requirements: 1 year experienced Proven experience in telecalling / customer service / sales (preferred in financial or loan services). Excellent communication skills in Hindi, English (regional language proficiency is a plus). Confident, polite, and customer-centric approach. Ability to handle objections and explain financial solutions clearly. Basic computer skills and knowledge. Ability to work in a target-driven environment. Perks and Benefits: ✨ Fixed Salary. ✨ Supportive team and positive work environment. How to Apply: Email your CV to: goldmartexchangebusiness@gmail.com Call / WhatsApp: 6289793741 Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 6289793741

Field Marketing Executive Dum Dum, Kolkata, West Bengal 0 years INR Not disclosed On-site Full Time

Experience Required: Minimum 6 months in field marketing or field sales Salary: ₹15,000 – ₹17,000 per month Job Responsibilities: ✅ Conduct field visits for customer verification and lead follow-ups. ✅ Perform leafleting and distribute promotional materials in targeted areas. ✅ Explain company services/products to potential customers directly. ✅ Collect and report market feedback and customer responses. ✅ Build relationships in local communities to promote brand awareness. ✅ Maintain daily activity records and report to the supervisor. ✅ Work independently and manage routes efficiently. Requirements: Minimum 6 months of field marketing or field sales experience. Must have a bike with a valid driving license (travel allowance may be provided) Strong communication and interpersonal skills. Should be comfortable with outdoor field work and physical marketing activities. Basic understanding of local market and customer behavior. Must be punctual, disciplined, and target-oriented. Perks: Fixed Salary ₹15,000 – ₹17,000 Travel allowance (if applicable) Performance-based incentives. Career growth opportunities. How to Apply: Email your CV to: [email protected] Call / WhatsApp: 6289793741 Immediate Joiners Preferred Job Type: Full-time Pay: Up to ₹17,000.00 per month Language: Hindi (Preferred) Work Location: In person

Field Marketing Executive India 0 years INR 2.04 - 2.04 Lacs P.A. On-site Full Time

Experience Required: Minimum 6 months in field marketing or field sales Salary: ₹15,000 – ₹17,000 per month Job Responsibilities: ✅ Conduct field visits for customer verification and lead follow-ups. ✅ Perform leafleting and distribute promotional materials in targeted areas. ✅ Explain company services/products to potential customers directly. ✅ Collect and report market feedback and customer responses. ✅ Build relationships in local communities to promote brand awareness. ✅ Maintain daily activity records and report to the supervisor. ✅ Work independently and manage routes efficiently. Requirements: Minimum 6 months of field marketing or field sales experience. Must have a bike with a valid driving license (travel allowance may be provided) Strong communication and interpersonal skills. Should be comfortable with outdoor field work and physical marketing activities. Basic understanding of local market and customer behavior. Must be punctual, disciplined, and target-oriented. Perks: Fixed Salary ₹15,000 – ₹17,000 Travel allowance (if applicable) Performance-based incentives. Career growth opportunities. How to Apply: Email your CV to: goldmartexchangebusiness@gmail.com Call / WhatsApp: 6289793741 Immediate Joiners Preferred Job Type: Full-time Pay: Up to ₹17,000.00 per month Language: Hindi (Preferred) Work Location: In person

Business Development Manager india 4 - 6 years INR 3.0 - 3.6 Lacs P.A. On-site Full Time

Key Responsibilities: - Business Development: Identify new customer acquisition opportunities, promote gold loan products, and meet financial targets. - Team Management: Supervise, train, and motivate loan processing staff to achieve sales goals. - Customer Service: Ensure high-quality customer service, handle customer inquiries and complaints efficiently. - Compliance*: Adhere to banking regulations, company policies, and maintain high audit scores. - Financial Reporting: Prepare and present branch performance reports, track and control threshold IRR, and ensure strong follow-up for interest collections. Requirements: - Education: Bachelor's degree in Finance, Business Administration, or a related field (MBA or advanced degree preferred). - Experience: Minimum 4-6 years of experience in financial services, specifically in the gold loan sector. - Skills: Strong leadership, team management, communication, and customer service skills Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Language: English (Preferred) Work Location: In person