5 - 10 years
0 Lacs
Posted:4 days ago|
Platform:
On-site
Full Time
Urgent Vacancy for Leading Bank
Role - Sales and Service Manager Gold Loan
Location Chennai, Kalakurichi, Tiruvannamalai, Aarni, Villupuram, Pondicherry, Cuddalore, Ranipet, Vellore, Panruti, Chengalpattu, Guduvanchery
Job Description:
The Sales and Service Manager is responsible for overseeing the day-to-day operations of the branch, ensuring profitability, customer satisfaction, and compliance with company policies.
The role involves managing gold loan disbursements, driving business growth and ensuring process.
Manage and supervise all branch activities for gold loan processing, customer service,
Ensure error-free audit and compliance with internal policies and regulatory guidelines.
SPOC for all audit and resolutions for RCU Gold inspectors incidents
Drive gold loan growth and meet monthly targets.
Conduct local marketing and promotional activities to attract new customers.
Cross-sell financial products like insurance, savings, and investment plans.
Lead and motivate the team towards the goal
Resolve customer complaints and queries effectively.
Ensure strict adherence to KYC norms and loan documentation.
Submit timely reports on branch performance, loan disbursements, and collections.
Interested candidates can WhatsApp profiles to 8925889566 / 8925889567
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chennai, vellore, pondicherry, cuddalore, tiruvannamalai, vilupuram
0.00011 - 0.00014 Lacs P.A.