Gold Loan Officer

K.T. Capital is a growing gold loan provider under the umbrella of Iwin Enterprises, a diversified company with interests in finance, travel, experiences, technology, and lifestyle brands. We’re looking for a Sales & Gold Loan Associate who is reliable, detail-oriented, and flexible — ready to help with both daily gold loan operations and tasks across other Iwin group companies when needed.

Key Responsibilities:

Greet and assist walk-in customers with gold loan inquiries.

Evaluate gold for purity, weight, and value using proper tools.

Process gold loans and manage documentation and software entries.

Maintain accurate records of loans, repayments, and customer data.

Ensure gold safety, compliance protocols, and audit standards are followed.

Support local outreach, sales efforts, and basic marketing.

Assist with other Iwin companies' operations (e.g., coordinating local events, supporting online listings, customer follow-ups, etc.) as needed.

Requirements:

Education: Minimum Bachelor’s Degree in any discipline.

Language: Must be able to read, write, and speak English and Tamil fluency.

Tech Skills: Comfortable using computers, mobile apps, and office software (Word, Excel, Google Docs, etc.).

Ability to multitask, take initiative, and handle responsibilities across different teams.

Experience in gold loans, customer service, or sales is a plus.

Salary & Benefits:

Fixed monthly salary + performance incentives.

Training provided for all systems and tasks.

Opportunities for promotion and skill development.

A flexible, entrepreneurial, and supportive work environment.

Job Type: Full-time

Pay: From ₹13,000.00 per month