Posted:1 week ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

· Explain the gold loan process, terms, interest rates, repayment, and other policies.

· Resolve customer queries and provide appropriate loan solutions.

· Assess the purity and weight of gold ornaments using industry-standard tools.

· Calculate eligible loan amount based on prevailing market rates and internal LTV (Loan to Value) norms.

· Collect and verify KYC documents and ensure compliance with RBI and company policies.

· Prepare loan files and get approvals from relevant authorities.

· Accurately complete all paperwork related to the loan disbursal process.

· Ensure proper documentation and secure storage of pledged gold.

· Maintain records of all transactions and update loan management software.

· Monitor loan accounts for repayments and overdue installments.

· Follow up with customers for timely repayments.

· Initiate recovery or auction procedures in case of non-payment as per company norms.

· Ensure full compliance with internal controls and audit requirements.

· Follow proper procedures for storage, vault management, and insurance of gold assets.

· Maintain confidentiality and security of customer data.

· Promote gold loan products and services to potential customers.

· Have to achieve branch targets on the same.

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Work Location: In person

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