Job Description Designation: Account Manager - UK outbound calling - customer support agent Location: On-site (Chennai) T Nagar Shift Timing - 1 pm to 10 pm or 2 pm to 11 pm. Are you highly motivated and eager to embark on the next step in your career and make a move into leadership? If you are passionate about customer service, enjoy working in a fastpaced dynamic environment and love to learn more about the amazing world of PropTech, then we would love to talk to you. As an account manager, you’d be one of the key members in our customer support team, and would be responsible for all aspects of our customer relationship as the one-point contact for the customers. We’re looking for someone who enjoys helping customers and has experience in International customer support or SaaS products. You’d be responding to incoming emails, chats or phone calls, raising tickets as well as monitoring the progress of work orders to completion. You’d also be building and maintaining excellent working relationships with colleagues from across the company to ensure that each customer receives the highest standards of service. Strong written communication skills and experience in international voice process would be essential assets. We will be providing extensive training to help you adapt to our systems and processes. As a product company with stable growth over the last five years, we’re expanding our support teams and there’ll be plenty of opportunities for career growth. Join our growing team to be part of a vibrant community! About us: GNB develops in-house software products to help the UK real estate agencies manage and grow their business. Our integrated suite of technology solutions includes mobile-optimised websites, mobile apps, 360° property viewings, automated social media, and back office software to manage sales, lettings, management and inventory, delivering exceptional value. Our latest offering is GNB Habitat, a property portal for the UK real estate agency sector. Required Skill Sets: A team player; enjoys hitting targets and key performance indicators; has an interest in technology; positive, confident & professional attitude; tenacious, completer / finisher; excellent written and verbal communicator in English. Perks – We provide free lunch and dinner in the office! To know more about us, check out our websites gnbproperty.com and gnbcareers.com. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Food provided Paid sick time Provident Fund Schedule: Monday to Friday UK shift Experience: International voice process: 2 years (Required) Language: Fluent English (Required) Work Location: In person
As an Account Manager at GNB, located in Chennai T Nagar, you will play a crucial role in our customer support team, serving as the primary point of contact for our customers. Your responsibilities will include responding to customer inquiries via various channels such as emails, chats, and phone calls, as well as monitoring work orders to ensure timely completion. Building strong relationships with colleagues across the company to uphold the highest service standards for each customer will be a key aspect of your role. To excel in this position, you should possess strong written communication skills and have prior experience in international customer support or SaaS products. Training will be provided to familiarize you with our systems and processes. This role offers ample opportunities for career growth within our steadily growing product company. About GNB: We develop software products tailored for UK real estate agencies, offering a comprehensive suite of technology solutions including mobile-optimized websites, mobile apps, property viewings, social media automation, and back office software. Our latest innovation, GNB Habitat, is a property portal catering to the UK real estate agency sector. Key Responsibilities: - Respond to customer inquiries through emails, chats, and phone calls - Monitor and oversee work orders to ensure timely completion - Foster strong working relationships with colleagues to deliver exceptional service - Participate in training programs to adapt to company systems and processes Qualifications Required: - 2 years of experience in international voice process - Fluent in English - Team player with a positive, professional attitude - Goal-oriented and attentive to key performance indicators - Interest in technology and strong communication skills The company provides free lunch and dinner at the office, along with benefits such as paid sick time and Provident Fund. The work schedule is Monday to Friday, following UK shift timings. Join GNB's vibrant community and be part of our growing team dedicated to revolutionizing the UK real estate industry! To learn more about us, visit gnbproperty.com and gnbcareers.com.,
As an Account Manager for the UK outbound calling customer support team based in Chennai, T Nagar, your role will be pivotal in managing customer relationships and ensuring high standards of service. Your responsibilities will include: - Responding to incoming emails, chats, and phone calls from customers - Raising tickets and monitoring work orders to completion - Building and maintaining strong working relationships with colleagues across the company - Providing support for International customer queries and SaaS products Your written communication skills and experience in international voice processes will be crucial assets in this role. Extensive training will be provided to help you familiarize yourself with our systems and processes. As a part of our growing team, you will have ample opportunities for career growth within our stable and expanding company. We at GNB develop software products tailored for UK real estate agencies, offering a range of technology solutions such as mobile-optimized websites, mobile apps, property viewings, and social media automation. Our latest offering, GNB Habitat, is a property portal designed for the UK real estate agency sector. Qualifications required for this role include: - A team player with a track record of achieving targets and key performance indicators - Interest in technology and a positive, confident, and professional attitude - Tenacious and a completer/finisher - Excellent written and verbal communication skills in English Perks of joining our team include free lunch and dinner provided in the office. For more information about us, visit our websites gnbproperty.com and gnbcareers.com. This is a full-time, permanent position with benefits such as food provision, paid sick time, and Provident Fund. The work schedule is Monday to Friday in the UK shift. The ideal candidate should have at least 2 years of experience in International voice processes and be fluent in English. The work location is on-site in Chennai.,
Job Description Designation: ASP.NET MVC & Web API Developer Location: Chennai – T. Nagar (Work from Office) Experience: 4 to 6 Years Employment Type: Full-time About the Role Are you interested in joining a fast-paced, dynamic team that has built a multimillion-pound SaaS product? As a product company with stable growth over the last five years, we’re expanding our development and support teams, offering plenty of opportunities for career growth. As a contributing member of our agile platform development/API development team, you will have both the accountability and freedom to build GNB's next multimillion-pound product. You will play an essential role in advancing our innovative tools and practices to enhance deployment, testing, and scalability. Your role will also include planning, coding, resolving operational issues, and enhancing code reliability and performance. Join our growing team and be part of a vibrant product development journey! Description As an ASP.NET MVC & Web API Developer, you will be responsible for creating and maintaining web applications and services. You will collaborate with cross-functional teams to deliver high-quality software solutions. Your expertise in ASP.NET MVC, Web API, and related technologies will be key to ensuring the functionality and efficiency of our applications. Responsibilities Design, develop, and maintain web applications using ASP.NET MVC and Web API Collaborate with front-end developers to integrate user-facing elements with server-side logic Write clean, scalable, and efficient code Implement and support application lifecycle activities such as coding, debugging, testing, and deployment Troubleshoot and resolve issues in existing applications Ensure application performance, quality, and responsiveness Participate in code reviews to ensure best practices Maintain up-to-date knowledge of new technology trends and advancements Qualifications Bachelor's degree in computer science, Information Technology, or related field 5+ years of experience in ASP.NET MVC and Web API development Proficiency in C# and .NET Core. Experience with SQL Server and ORM frameworks like Entity Framework Strong understanding of web development principles and technologies Excellent problem-solving skills Effective communication and team collaboration abilities Skills ASP.NET MVC Web API C# .NET Core Entity Framework SQL Server JavaScript HTML CSS RESTful services Agile methodologies Unit Testing About Us GNB develops in-house software products to help UK real estate agencies manage and grow their businesses. Our integrated suite of technology solutions includes mobile-optimized websites, mobile apps, 360° property viewings, automated social media tools, and back-office software for sales, lettings, management, and inventory. Learn more: www.gnbproperty.com www.gnbcareers.com Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Food provided Provident Fund Work Location: In person