GMx - GST - Senior Manager Solution Architect

Job Title

The Opportunity

The MS Solution Architect is responsible for driving, designing, shaping and crafting the SAP AMS deal. The person should be able to provide directions and Go-to-market strategies to growing the firm's AMS demand along with aiding the deal lead in value proposition, win themes.

It includes scoping, estimating, costing of solutions, along with assisting in proposal creation, orals presentation to the client, building / suggesting commercial models/proposition, and work with multiple stakeholders to position the best of EY assets and accelerators.

This role will be responsible for developing relationships across the business/multiple service lines to understand requirements, applies experience to propose right solution with deep technical knowledge of SAP and proactively articulating these to the business

Key Responsibilities

• Design and shape the MS deal shape, working closely with the Deal Lead to ensure alignment with client needs and EY standards.
• Leading the deal solution including, understanding the requirements, attending client's Q&A, estimating the size, staffing, costing the deal
• Bringing in the Best industry solution including usage of latest technology such as GenAI etc.
• Excellent interpersonal and communication skills required to lead and motivate technical teams that deliver quality services.
• Assist and guide in transition and automation / AI driven solution
• Create proposals and participate client orals.
• Collaborate with cross-functional teams to integrate solutions, commercials, and client requirements into cohesive and comprehensive MS deals.
• Create and deliver presentations that engage audience participants and respond to their questions and concerns Present complex and difficult messages skilfully
• Consistently maintain team members focus on identified team or business unit goals
• Lead team for Design, Build and Operate AMS solutions
• Works across regions to create a Go-To-Market material for defined AMS offerings and services, and to qualify and develop opportunities within those markets.
• Finding opportunities and mining engagements liaising with pre-sales, vendors and various other EY internal teams to ensure highest levels of services are delivered to our end users.
• Participation in pre-Sales, RFPs and driving solution creation with help of AMS Pre-sales lead
• Support member firm to win AMS engagements

To qualify for the role, you must have/be:

• Strong technical and functional (SAP) knowledge and experience in all IT methodologies that will be used to guide the technical work of Technical Teams assigned to programs/projects
• Strong understanding of people, process, and technology operational models and their integration into MS solutions.
• Possesses an understanding of IT Services: service offerings, technical standards and policies, technical and business strategies as well as organizational structure
• Understanding of resource management, communication management, cost management, risk management, quality management, integration management
• Expertise in creating transition plans, Automation/AI solution and service management layers in line with industry standards and best practices.
• Demonstrated ability to conduct and lead outsourcing services assignments.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and clients.
• Strong analytical and problem-solving skills, with a focus on delivering high-quality solutions that meet client needs and expectations.
• Encourage open communication between team members, allowing the team to bring forward ideas on how they can collectively deliver a more effective service

Desired Experiences:

• Education:

  Bachelor's degree in Business, Finance, Technology, IT, or a related field and/or Advanced degree or relevant certifications (e.g., TOGAF, ITIL) preferred.
• 15+ years of relevant industry experience, including experience in developing integrated managed services solutionsfrom a top tier Global Outsourcing services provider
• Experience in solutioning mid to large team (30 - 100+ FTEs) across locations, in an onshore-offshore model.
• Demonstrated experience in working with external resource providers and managing key vendor contacts to deliver value that is consistent with expenditure.
• Proven experience in designing and delivering complex MS deals, including multi-tower and first-of-kind engagements.
• Solid technical understanding of AMS solutions including SAP ERP system
• High Level Understanding of Application (including infra/platform) Architecture
• Should have experience with managed services deal creation process
• Stakeholder Expectation Management
• Have excellent communication, influencing and customer management skills
• Knowledge of SAP business processes

What we offer

• Continuous learning:

  You'll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you:

  We'll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership:

  We'll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture:

  You'll be embraced for who you are and empowered to use your voice to help others find theirs.