GMS-Staff-SAP IDM

As a Cyber Managed Service SAP IDAM Operations Specialist Staff at EY, you will play a crucial role in ensuring the security and efficiency of our identity and access management processes within the SAP environment. You will be responsible for providing L2 support for SAP IDAM-related issues, managing user identities and access rights, monitoring system performance, and collaborating with IT and security teams to ensure compliance with security policies. Your key responsibilities will include troubleshooting user access problems, managing user identities and access rights, monitoring system performance, ensuring compliance with security policies, contributing to policy documentation and training materials, conducting security reviews and audits, implementing security measures, resolving service requests, and staying updated on new SAP IDAM features. To excel in this role, you should have up to 3 years of experience in operations support, a Bachelor's degree in computer science or a related field, basic knowledge of SAP IDAM solutions, familiarity with network security and IAM technologies, and experience in customer support. Preferred skills include relevant certifications and familiarity with ITIL or other IT service management frameworks. You should be willing to travel, work as an on-call support engineer, work occasional overtime, and work in shifts as required. By joining EY, you will be part of a global network that is dedicated to building a better working world through innovative solutions and trust in capital markets.,