GLOBAL SERVICE EXECUTIVE

As a Global Service Executive at HSBC, you will play a crucial role in ensuring the efficient processing and administration of accounts for the GPB Business Services. Your responsibilities will include: - Completing all processing activities within the agreed SLAs for the Business. - Handling account administration requests in compliance with available DIMs. - Conducting research to resolve discrepancies following established procedures and regulatory guidelines. - Generating necessary system entries for securities and cash movements. - Providing relevant account details to Front Office Managers promptly upon request. - Resolving any reconciliation breaks accurately and in a timely manner. - Adhering to Policies, Procedures, FIM, and established guidelines of the bank. - Ensuring settlement activities align with all relevant Bank policies, procedures, GSM, FIM, and DIM. - Representing the bank professionally while interacting with various stakeholders. - Handling enquiries within assigned authority levels and escalating others to appropriate parties. - Assisting with special Ad Hoc Reporting and Projects. Qualifications required for this role include: - Minimum 2 years of experience in Back Office processing and accounting. - Prior experience in Investment Operations/Securities processing activities is advantageous. - Knowledge and awareness of Asset Servicing (Corporate Actions/Income processing) and/or Securities Ops functions like Settlements. - Good understanding of Capital Markets and Financial instruments. - Proficiency in one or more platforms such as AVALOQ, SFE, TLM, Request Builder/Bloomberg. - Flexibility in working varying shifts to support UK/US business hours. - Ability to maintain HSBC internal control standards and address audit points and regulatory issues. - Awareness of Operational Risk scenarios associated with the role and ability to act accordingly. At HSBC, you will have the opportunity to make a real impact and be a valued member of a global banking and financial services organization. Join us and contribute to enabling businesses to thrive, economies to prosper, and people to fulfill their hopes and ambitions.,