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10.0 - 18.0 years
25 - 35 Lacs
Mumbai
Work from Office
POSITION PURPOSE: This role leads the analytics vertical within Strategy and Commercial Excellence function, responsible for leveraging data, advanced analytics, AI/Gen AI, and digital tools to drive business performance, especially within field force operations. The individual will serve as a strategic thought partner to senior leaders and stakeholders across the business. YOUR TASKS AND RESPONSIBILITIES: 1. Strategic Leadership in Pharma Analytics: Drive the analytics roadmap aligned with India Business priorities to elevate field force performance and commercial excellence Act as a strategic thought partner for Business Heads and NSMs to translate business needs into scalable analytical solutions Benchmark global best practices and bring innovation to analytics models tailored for Indian pharma dynamics 2. Sales Force Effectiveness (SFE) Analytics: Lead the design and continuous evolution of SFE KPIs (e.g., doctor coverage, call frequency, product prioritization, call quality) Monitor and report on SFE metrics at territory, regional, and zonal levels for timely business interventions Link SFE analytics to business performance by creating actionable insights and enabling coaching inputs for field leaders 3. Dashboards, Data Visualization & Insights Engine: Design and maintain powerful dashboards and insight platforms for real-time monitoring of sales KPIs, field force health, and business impact Partner with MIS/IT teams to ensure data accuracy, automation, and system stability Support BU leadership with custom analysis, executive summaries, and visual storytelling 4. AI/ML & Gen AI Enablement: Identify and develop AI/ML use cases including field force segmentation, performance prediction, incentive optimization, and call impact modelling Pilot and scale Gen AI tools for productivity enhancement (e.g., automated call summaries, competitive insights, query bots) Drive external partnerships and POCs with AI startups, data science firms, and technology partners for pharma-specific Gen AI solutions 5. Team Leadership & Collaboration: Manage, mentor, and build capabilities of a high-performing team of data analysts and business insight specialists Promote a culture of agility, innovation, and business alignment Collaborate cross-functionally to ensure analytics deliverables are well-integrated into marketing campaigns, brand planning, and field force strategy. Drive external partnerships and POCs with AI startups, data science firms, and technology partners for pharma-specific Gen AI solutions WHO YOU ARE: MBA / Post-Graduation in Data Science, Business Analytics, or Pharma Management 10+ years of experience in the field of SFE Experienced in Pharmaceutical (India-focused) or Healthcare analytics SFE Analytics, Commercial/Marketing Analytics AI/ML/Gen AI in business context Experience in managing large field force data and incentive design Vendor and cross-functional stakeholder management Strong expertise in Excel, Power BI/Tableau, SQL Familiarity with pharma commercial systems (e.g., CRM/SFE tools, IQVIA data, doctor universe, segmentation frameworks) Understanding of AI/ML platforms, Gen AI tools, Pythan/R and cloud-based analytics Strong analytical and critical thinking skills Excellent interpersonal and communication skills High attention to detail with strong business acumen Collaborative mindset with ability to influence without authority Ability to work under pressure and drive multiple priorities Job location: Sun House, Mumbai
Posted 1 week ago
3.0 - 7.0 years
9 - 16 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Role: Senior Data Analyst Description: You will be responsible for: • Experienced analytics professional with prior Pharma commercial analytics experience in the below practice areas - Customer segmentation - Sales Force Effectiveness / Operations – Sizing, Alignment, Call Planning • Candidate should be able to leverage various technology platforms Advanced Excel/VBA, Python/R & SQL. Statistical/data science packages expertise will be considered as an added advantage. • Deliver various types of analytics projects, like Customer Segmentation, Alignment Design, Sizing, etc. for delivering complex business operations projects, depending on the needs of the client. • Proactively communicate, internally and externally with senior stakeholders within the team, ensuring that any issues / concerns are handled in a timely manner. • Candidate should be a self-starter and be open to new learnings. Provide technical leadership/ mentorship to junior team members; groom them for additional responsibilities. • Handle small and large datasets on projects efficiently and figure out the right technology to use for processing the data and delivering the analyses. • Develop expertise in pharmaceutical datasets and be a champion within the team. • Collaborate with other members within the team to innovate through automation / new ideas / capabilities / tools. • Meaningfully communicate insights and information to a broad group of stakeholders (internal/external) through excellent oral and written communication.
Posted 1 week ago
5.0 - 10.0 years
18 - 30 Lacs
Bengaluru
Work from Office
Role & responsibilities SME on multiple functional areas related to Sales Force Effectiveness. Lead multiple projects for US & IBU geographies and ensuring quality and timely delivery of the projects Project management on multiple workstreams through effective delegation & planning Excellent Communication skills with stakeholders of various geographies Mentor and coach team members to support talent development of the team Monitor customer and marketplace to identify opportunities to optimize sales operations strategy Lead the creation of models such as the customer behaviour profile to support the Sales teams by tracking performance of the field force Partner with affiliates to determine their SFE challenges & create proposals / brainstorm techniques to solve those Evaluate and resolve complex business and operational problems / challenges that arise in the course of the projects Complete ownership of analysis on effectiveness of field force incentives and development of the incentive plan for field force Work with the HR and Sales teams to set annual targets for the field force and provide inputs to optimize the field force effectiveness Manage approval on the plan, calculate the incentive amount for all sales associates based on the plan and coordinate pay-outs Use data and reports to develop, optimize and implement strategies to improve sales team performance Suggest new & novel ways to measure & improve call & channel execution Leverage statistical analyses such as regression, Anova, A/B testing, prescriptive analytics etc. to track KPIs, draw insights in all areas in SFE Create & test proof of concepts of new technologies such as Gen AI, ML etc. in SFE processes Present new insights, capabilities & solutions to key stakeholders Preferred candidate profile
Posted 3 weeks ago
3.0 - 8.0 years
4 - 9 Lacs
Chennai, Mumbai (All Areas)
Work from Office
Role : Manual testing Work Mode : Work from Office Location :Chennai and Mumbai Job requirement: Minimum 3+ years of Software Testing experience in Custody Services Domain with strong knowledge of Corporate Actions, Income, Trade Settlements. Excellent knowledge of User Acceptance Testing Functional and Regression Testing, strong knowledge of JIRA and Zephyr for test management. Excellent knowledge of SDLC and STLC required. Experienced in end-to-end Test Management, Stakeholder communications, creating Test plan, Test scenario identification, Test case design, Traceability matrix, Test case execution. Strong Capital Markets Domain knowledge in Corporate Actions including Asset Servicing, Cash, Settlements preferred. Worked on BaNCS in Capital Markets domain either in Production or UAT environment preferred. ISTQB certified preferred. Experience in the following Systems preferred: BaNCS, EMC, SECORE, SFE, SMI, Flexcube 1) Experience in E2E UAT (Test Planning, Execution, Defect management & documentation) Knowledge of Bancs, SECORE and Flex cube applications will be an added advantage. 2) provides work effort estimations for UAT scope, based upon established Entrance and Exit criteria, and maintains adherence to risk management guidelines. 3) strong coordination skills in dealing with diverse product, development and project management teams. 4) Ensures the correct process (defect resolution, change management, and issue management) is identified and followed to achieve timely resolution. Regards Ishwarya P Ishwarya@enejobs.com
Posted 1 month ago
1.0 - 2.0 years
3 - 3 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Role & responsibilities Record data & Generate report -- secondary sales data in Excel. Maintain & generate and update monthly SSS (Secondary Sales Statement) data received from the field force/stockist in Excel. Review SSS submissions for accuracy and compliance with company policy. Follow up with field personnel regarding pending or incorrect SSS data. Communicate with stockists via email and phone to resolve SSS-related issues and data mismatches. Free Scheme Claim Verification. Record Secondary sales return data maintenance. Update and manage the Master Customer List (MCL), including additions and deletions. Review and validate Daily Call Reports (DCRs) submitted by field force members. Address and resolve SFE-related queries from the field force, including issues related to reporting tools and process clarifications. Upload the field holiday list to the companys online portal. Monitor and update daily attendance records for field force members; follow up on irregularities or missing entries. Generate login credentials (user IDs and passwords) for new hires and communicate them via email to the respective individuals. Conduct onboarding induction sessions for new joiners, including SANeForce usage, travel policy, and expense policy. Share sales data and onboarding materials with new employees. Follow up on pending NOC requests from resigned employees and coordinate handovers with the HR department. Coordinate hotel bookings and travel arrangements for RSMs via the travel desk. Verify field force expense claims. Perform daily validation and approval of hotel vouchers and travel tickets, ensuring compliance with company policy. Plan and assign optimal travel routes for field force members (BE, ASM, RSM, ZSM) to improve efficiency and reduce travel allowance (TA) costs. Preferred candidate profile Strong working knowledge of MS Excel and familiarity with tools like SANeforce. Attention to detail and ability to maintain accurate records Proactive approach to coordination and issue resolution Strong organizational and follow-up capabilities Team player with experience working across departments Location: Head Office, Worli - Mumbai Position: Executive - Domestic Sales Support Working Days: Monday to Friday (5 days working) Timing: 09:00 AM to 06:00 PM
Posted 1 month ago
8.0 - 13.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Novo Nordisk Global Business Services ( GBS) India Department – Commercial Analytics Novo Nordisk GBS, Bangalore Are you a seasoned leader with a passion for driving strategic growthDo you have a knack for fostering innovation and excellenceWe are seeking an Associate Manager to lead our Sales Force Effectiveness (SFE) team and make a significant impact in the pharmaceutical sector. Read more and apply today for a life-changing career. About the department Join our Finance Global Business Services (GBS) team in Bangalore, established in 2007. Our department supports Accounting, Accounts Payable, Procurement, Commercial Analytics, and Financial Planning & Analytics for various regions, including Denmark, Europe, North America, and more. The Commercial Analytics team, founded in June 2013, is dedicated to providing best-in-class analytical services and insights. We pride ourselves on delivering superior service and adding value through standardization and efficiency. The atmosphere here is collaborative and dynamic, providing ample opportunities for professional growth and development. The position As an Associate Manager, you will: Lead and mentor a team of SFE analysts and consultants, fostering an environment of growth and continuous improvement. Oversee the end-to-end delivery of SFE projects, ensuring timely, compliant, and high-quality outputs. Foster effective communication with stakeholders and collaborate with cross-functional teams. Develop and implement standardized processes and methodologies for SFE operations. Lead collaborations across various functions to align efforts and enhance the impact of SFE initiatives. Stay informed about industry trends and incorporate new strategies into the team’s operations. Qualifications To be successful in this role, you should have: A bachelor’s or master’s degree in business, Finance, Economics, or a related field. A minimum of 8+ years of relevant experience, with at least 3+ years in a leadership role in the pharmaceutical/healthcare sector. Demonstrated experience in SFE strategies, sales operations, or incentive compensation models. Strong analytical skills with a proven ability to leverage data for strategic insights. Exceptional interpersonal, communication, and relationship management skills.
Posted 1 month ago
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