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Manager - Process and Controls

AMERICAN EXPRESS

4.0 - 9.0 years

8 - 12 Lacs

Gurugram

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The Manager, Process and Controls is a key member of CoDO, responsible for strengthening operational excellence and ensuring compliance across data risk, vendor, and control processes. Reporting to the Director of Strategic Planning, this role is ideal for a proactive, detail-oriented professional who thrives in a dynamic, collaborative environment. Responsibilities: Maintain and optimize CoDO business process documentation and annual SOP refreshes Evaluate processes with a risk-focused lens to identify gaps and recommend improvements Lead cross-functional efforts to implement process enhancements Serve as a subject-matter expert, helping address Operational Risk Events Support PRSA/RCSA ass...

Posted 1 month ago

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