3 Global Policies Jobs

As a Compliance Head at a Global Pharmaceutical company based in Pune, you will be responsible for ensuring adherence to the UCPMP regulations and maintaining a robust Pharma Compliance framework. You will be the primary point of contact for all Compliance-related queries, issues, and support for the local management and employees within the Legal Entity. Your role will involve implementing and enhancing the Company's Compliance Management System (CMS) while upholding the Group's minimum standards. Your key duties will include fostering a culture of integrity and promoting a speak-up culture through training initiatives and communication campaigns. You will oversee policy management, ensure the effective implementation of Global Policies and Standard Operating Procedures (gSOP), and provide support for case management within the framework of gSOP Case Management. To excel in this role, you should possess a deep understanding of corruption, fraud, antitrust, data protection, anti-money laundering, and trade compliance. Your expertise should extend to knowledge of local legislations and jurisdictions within the Legal Entity/ELT Area. With 2-5 years of operational experience in compliance, legal, or administrative functions, ideally in a similar industry or consultancy setting, you should have a convincing presence and be capable of engaging with local management effectively. As a trustworthy and integrity-driven professional, you must demonstrate conscientiousness, accuracy, confidentiality, and discretion in your work. Your role will require you to collaborate with individuals across all hierarchies and diverse cultural backgrounds. Fluency in English and Hindi is essential, and proficiency in regional languages will be advantageous for this role.,

Reports To: Director - ERC Years of Experience: Typically requires a minimum of 6-7 years of related Global HR Operations experience with atleast 4+ years in managing people. Job Role: - - - - - - - - - Lead a team of HR Operations Associates handling global employee and manager queries Be a case manager, assigning cases, overseeing queues to ensure timely and accurate resolution of inquiries within defined SLAs and quality standards. Act as an escalation point for complex or sensitive HR queries and ensure appropriate resolution in coordination with Centers of Excellence (COEs) and regional HR teams. Collaborate with regional HR teams and COEs to continuously improve processes and employee experience. Monitor workload distribution and optimize resource allocation across shifts and regions. Review and analyze team operational efficiency & productivity metrics with a close view on teams operational statistics. Support training, knowledge sharing, and upskilling of team members on HR policies, tools, and systems. Contribute to continuous improvement projects, with a focus on process standardization, efficiency, and scalability. Work knowledge of excel, data analysis to identify trends, gaps and implement improvements to service delivery. - - Guiding the team and responsible for keeping high quality of operational statistics of the team Keeping the SOPs and other relevant content updated Act as the primary contact for employees and managers across all regions, addressing a wide range of HR-related queries (ranging from policy inquiries, transactional inquiries, data & records, etc.) Use case management tools to provide support, research and problem resolution to queries with accuracy, empathy, and professionalism. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action Provide reporting support Deliver operational support for region-specific or locally required HR activities Ensure timely and accurate resolution of HR requests while maintaining compliance with internal policies and local labor laws. Maintain up-to-date knowledge of global and regional HR compliance requirements. Support global HR initiatives and process improvement projects with a focus on scalability and user experience.

Job Description Job Title -Workplace Service Delivery - Specialist Management Level:9-Team Lead/Consultant Location:Ahmedabad Must-have skills:Facility Management Good to have skills:AI Job Summary: Plan and manage workplace operations for a geography or location Roles & Responsibilities: - Plan and manage workplace operations for a geography or location. - Deploy changes to global policies, operating models, and practices. - Manage operating and capital budgets for geography or location. - Ensure Workplace business operations meet or exceed service level requirements and corporate standards. - Ensure operational activities related to environmental requirements in collaboration with the Environment Lead and their support team are completed. - Leverage tools to improve quality of services, including office meters, sensors and SLA tracking. - Expectations from Specialist Workplace Operations: Day-2-Day Operational Accountabilities/ Responsibilities: Integrated Facilities Management Plan and manage workplace operations for the assigned locations. - Manage operating and capital budgets for location. - Ensure Workplace business operations meet or exceed service level requirements and corporate standards. - Ensure operational activities related to environmental requirements in collaboration with the Environment Lead and their support team are completed. - Leverage tools to improve quality of services, including office meters, sensors and SLA tracking. - Actively be part of managing the day-to-day facilities operations and review the performance as per schedule. - Drive the Service Partner to execute the deliverables as per the agreed scope of works. - Actively participate in delivering the services along with tracking the service delivery performance of the service partner. - Performance Governance to be ensured through KPI's and ensuring all service issues or quality related concerns are reflecting in the OLA Score Card by resetting the Weightages and Targets, to drive constructive improvement in service levels Ensures location team delivers daily onsite facility management services including asset management, engineering, building & maintenance, cleaning, office services, mail delivery, logistics and storage services. - Carry out tasks according to local and global guidelines. - Continuously focusing on the area of weakness and improvising this area for smooth function the process and support team; Coordinating and making use of organizational resources sensibly; controlling corporate activities and helping improve the efficiency of employees. - Service Delivery needs to be tracked across IFM contract Plan and Set up Daily/Weekly/Monthly and Quarterly connects with the services partner pyramid hierarchy and to drive high performance. - Tracking the assigned facilities budgets along with site operations team and Commercial Team for effective management of the same. - Deploy changes to global policies, operating models, and practices. - Ensures service delivery within agreed speed, quality, and cost through effective people management. - He / She manages various stakeholders across the organization and provide additional value through process improvement ideation and execution Achieving the objectives and vision set by the... Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure.