Global Concur Administrator

As a Customer Support representative at Smiths Detection, your role involves providing business process support to employees using the Global Concur system and corporate cards. This includes creating and maintaining process documentation, policies, and controls to support the administration of Smiths Global Concur system and Corporate Card / P-Card Program. You will also analyze current processes to identify areas for improvement, engage with key stakeholders to understand their needs, and provide global training and guidance for employees via the central Concur Knowledge Hub. Your key responsibilities will include: - Providing support to the Global Expenses and Corporate Card Service Desk under SLA - Monitoring and reporting on KPIs and scheduled performance and spend - Maintaining the Concur and P-Card System, including configuration changes, audit/policy enforcement, and card issuance - Offering global training and guidance for employees through the central Concur Knowledge Hub (SharePoint) Qualifications required for this role: - Technical Knowledge, Skills, and Abilities in SAP Concur Expense Specialist - Experience in a customer service environment - Knowledge of SAP will be a plus - Experience in Corporate Card / P-Card Administration will be an added advantage Join Smiths Detection to be part of a team dedicated to making the world a safer place and receive rewarding benefits and training for your dedication and skills. The company offers excellent training and career growth opportunities locally and globally. The work environment is inclusive with a focus on safety, wellbeing, and strong leadership. You will have the flexibility to choose from a wide range of benefits tailored to your lifestyle.,