GIAM Operations

Overall Objectives of Job

• Administration of One Identity tool and management of integrated Identities and Services.

• Engineering support of One Identity Manager Environment

• Management of cloud and on-prem infrastructures hosting IAM.

• Working knowledge on One identity tools : 1IM Manager / Object Browser / Job Queue /

Synchronization editor

• Understanding of the whole IAM environment, Active Directory Multi forest environment at an

enterprise level, Windows OS, IIS, MS SQL server

• Monitor, Report and Analysis of bugs during and after IAM release versions.

• Performance management of IAM tools, database and Infrastructure.

• Administration of Identities and Services integrated with the One IDM tool. Support for

Organization integration with the IAM Infra.

• Collaborate and work with onshore development and project team to provide solutions and assist

during Project release, testing and for operational support.

• Responsible for management of incident, problem and change within the IAM Infrastructure.

• Responsible for documentation and update of IAM Processes and operating procedures.

• Work with Software Development tool (e.g., JIRA) and handle various IAM related tasks.

Qualification & Experience

Experience:

• 6 or more years in Enterprise IT with core focus on IAM Technologies line One Identity or similar IAM tools.

Qualifications:

1. Graduate Degree in computer science, information technology, or similar field

2. Certification in security domain like CISSP, CISM etc is a plus.

3. Cloud certifications and knowledge in Azure, AWS is an advantage.

4. Microsoft certifications on designing infra solutions, administering, and managing server and

cloud infra is an advantage.

5. Understanding of Agile and similar industry standards.

Skills/Specific Tasks/Activities performed

Technical

• Experience in One Identity tool (preferred) operations or similar IAM tools.
• Knowledge of Windows server technologies.
• Knowledge of Microsoft Active Directory
• Knowledge in DNS, TCP/IP, network technologies
• Knowledge in MS-SQL (single and cluster configuration) database technologies.
• Knowledge of incident, problem, change process handling
• Knowledge of Jenkins Automation tool , IAAS , Infrastructure background.
• Knowledge in DevOps tools of Github/Azure Kubernetes/pipeline deployment.

Functional / Domain

Experience in IAM solutions with strong knowledge of IAM concepts and understanding of security, risks,

and governance.