Position: Customer Relationship Management Specialist Experience: 3-6 Yrs Key Responsibilities: Develop and maintain strong relationships with clients to ensure their satisfaction and retention. Act as the main point of contact for clients, addressing their needs and concerns promptly. The candidate will also be responsible for payment collection/recovery from the aligned clients. Understand customer requirements and offer tailored IT Hardware rental/lease solutions. Coordinate with internal teams to ensure smooth service delivery and timely responses to customer inquiries. Track and analyze customer feedback to identify areas for improvement in service offerings. Assist customers in managing their accounts, billing, and contract renewals. Develop regular reports on customer engagement and satisfaction metrics. Skills Required: Upto 6 yrs experience in customer relationship management. Excellent communication and interpersonal skills. Strong problem-solving and negotiation abilities. Ability to handle multiple clients and prioritize tasks effectively. A customer-first attitude and a passion for delivering excellent service. Familiarity with CRM software and tools. Knowledge of IT hardware services and leasing models is a plus. Show more Show less

Position : Assistant Manager/ Deputy Manager/ Manager - Business Development (B2B) Job Location: Bangalore, Mumbai Job Description Candidate will be responsible for Business development for different IT hardware Candidate will be responsible for end-to-end customer engagement. Candidate will be responsible for payment Follow-ups, Account Management and Service Call handling. Candidate will be responsible for establishing, developing and maintaining positive business and customer relationships. Candidate will be responsible to expedite the resolution of customer problems and complaints to maximize satisfaction. Candidate will be responsible in cultivating solid relationships with clients through the provision of exceptional after-sales service. Candidate will be responsible to regularly interacting with clients through telephone calls, email communications. Candidate will be responsible in maintaining an accurate record of all existing and potential inventories with the clients Candidate will be responsible for responding to client inquiries in a timely and professional manner Skills required: Graduate with 3+ Yrs of experience in B2B Business Development, preferably into ERP/ SAAS/ IT Solution Sales The candidate should have excellent communication skills. Candidate should have good presentation skills. Candidate should be open to travel.

About the Role: We are looking for an experienced and dynamic Business Development Manager to join our growing team at GetItRent. The ideal candidate should have a strong background in B2B Sales with a proven track record of driving revenue through corporate sales, SaaS sales, software/IT sales, or IT hardware sales. Key Responsibilities: Drive end-to-end business development cycles from lead generation to deal closure Identify and engage with corporate clients and enterprise customers Pitch and position the company’s offerings to decision-makers in targeted organizations Build and maintain strong client relationships for long-term success Collaborate with internal stakeholders for pricing, proposals, and post-sales coordination Prepare sales reports, forecasts, and dashboards for management review Achieve and exceed assigned sales targets Required Skills & Experience: Minimum 3+ years of experience in B2B / Corporate / Enterprise / SaaS / Software / IT Hardware Sales Strong understanding of the sales lifecycle – from prospecting to closure Excellent negotiation, presentation, and communication skills Strong business acumen with a results-driven approach