Key Responsibilities 1. Client Communication Contact clients via telephone and email to secure orders. Maintain and develop relationships with existing customers. Address customer inquiries and requirements promptly. Generate leads and acquire new clients. Negotiate and close deals to meet sales targets. 2. Order Management Coordinate with customers for order processing and delivery. Ensure timely follow-up on orders and keep customers updated on order status. 3. Business Development Identify and target potential new customers. Develop and implement strategies to expand the customer base in the Coatings, Inks, Construction, and Food industries. 4. Payment Tracking Monitor outstanding payments and follow up with customers to ensure timely payment. Resolve any payment-related issues in coordination with the finance team. 5. Customer Service Provide exceptional customer service to retain and grow customer relationships. Address and resolve customer complaints professionally and promptly. Education: B.Sc. (Chemistry preferred) or Diploma in Chemical Engineering (preferred) B.Com or BMS may also be considered for candidates with strong sales skills. Experience: 2–5 years of experience in B2B sales of chemicals, food ingredients, enzymes, pigments, or solvents.
Key Responsibilities: Lead Response & Customer Engagement Respond promptly to inquiries received via website, LinkedIn, social media, and other online platforms. Approach and engage overseas customers to understand their requirements and provide product information. Convert leads to a stage where orders can be executed, ensuring a seamless handover for order processing. Sales Support & Coordination Prepare and send quotations, product details, and commercial offers. Follow up with customers on quotations, negotiations, and closing of sales. Schedule and support virtual meetings with customers to build strong relationships. Market Research & Development Identify potential markets and customers through online research and digital platforms. Maintain and regularly update the database of customers and leads. Monitor inquiry trends to support sales strategy development. Documentation & Internal Collaboration Coordinate with production, accounts, and logistics teams for smooth execution of confirmed orders. Maintain records of inquiries, responses, quotations, and lead conversion status in CRM/ERP systems. Digital Platform Engagement Regularly monitor and manage customer inquiries across digital platforms. Ensure prompt and professional communication for effective customer conversion. Qualifications & Skills: Bachelors degree in business administration, International Business, or equivalent. Minimum 3 years of experience in export sales coordination or international business development. Experience in working with B2B products; chemical industry background will be given preference. Fluent in English (spoken and written); knowledge of any other foreign language is an added advantage. Strong communication and negotiation skills. Familiarity with LinkedIn and social media for B2B lead generation. Proficiency in MS Outlook, PowerPoint, Word, and Excel. Good understanding of export trade and sales processes.
Job Description Position: Sales Executive B2B (Chemicals & Raw Materials) Sector: Chemicals, Pharma Ingredients, Paint Raw Materials, Pigments, Solvents Location: Navi Mumbai Role Objective To develop and manage B2B sales of industrial chemicals while ensuring effective client communication, order management, and business growth. Key Responsibilities 1. Client Communication Contact clients via telephone and email to secure orders. Maintain and develop relationships with existing customers. Address customer inquiries and requirements promptly. Generate leads and acquire new clients. Negotiate and close deals to meet sales targets. 2. Order Management Coordinate with customers for order processing and delivery. Ensure timely follow-up on orders and keep customers updated on order status. 3. Business Development Identify and target potential new customers. Develop and implement strategies to expand the customer base in the Coatings, Inks, Construction, and Food industries . 4. Payment Tracking Monitor outstanding payments and follow up with customers to ensure timely payment. Resolve any payment-related issues in coordination with the finance team. 5. Customer Service Provide exceptional customer service to retain and grow customer relationships. Address and resolve customer complaints professionally and promptly. Qualifications & Experience Education B.Sc. (Chemistry preferred) or Diploma in Chemical Engineering (preferred) BCom or BMS may also be considered for candidates with strong sales skills. Experience: 2–5 years of experience in B2B sales of chemicals, food ingredients, enzymes, pigments, or solvents. Skills & Competencies Knowledge of industrial chemicals, Oil & gas Excellent communication, negotiation, and presentation skills. Strong customer relationship management skills. Proficiency in MS Office, CRM tools, and digital reporting platforms. Willingness to travel extensively (30–40% of the time). Key Performance Indicators (KPIs) Achievement of monthly/quarterly sales and revenue targets. Number of new clients acquired and growth in existing accounts. Timely follow-up and closure of payments. Customer satisfaction scores and complaint resolution turnaround time. Compensation & Benefits Competitive salary package with performance-based incentives. Travel allowances, mobile/internet reimbursement, and performance bonus.