Posted:9 hours ago|
Platform:
Work from Office
Full Time
We are seeking a highly experienced and innovative First Responder AI Expert with 3-8 years of experience to lead the development of AI agents designed for instant, context-aware responses. This role is a blend of AI engineering, natural language processing (NLP), and deep domain knowledge of business operations. The ideal candidate will be responsible for creating, deploying, and optimizing AI agents that act as a "first responder" to various queries and eventsfrom a customer's support request to an internal employee's question about HR policies or a sales team's need for real-time data. You will be instrumental in automating support, knowledge access, and operational workflows across the organization.
End-to-End Agent Development:
NLP & Generative AI Expertise: Deep, hands-on experience with NLP techniques, including intent recognition, entity extraction, and sentiment analysis.
Extensive experience with Large Language Models (LLMs) and fine-tuning using frameworks like Hugging Face Transformers.
Practical experience in designing and implementing RAG (Retrieval Augmented Generation) systems.
Proficiency in prompt engineering and understanding of various prompt templates and strategies.
Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP) and related services for AI/ML and serverless computing.
Familiarity with containerization (Docker) and orchestration (Kubernetes). System Integration:
Proven experience integrating AI solutions with external APIs and internal enterprise systems (e.g., Salesforce, Jira, Slack). Problem-Solving
Grazitti Interactive
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