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1.0 - 5.0 years
0 - 0 Lacs
kochi, kerala
On-site
You are an experienced Front Desk Officer with 1-2 years of experience as a Front Office Executive. As a Front Desk Officer located in Padivattom, Ernakulam, you will be responsible for managing front office operations, including guest reception, visitor management, and phone/email handling. Your key responsibilities will include handling domestic and international flight bookings and travel arrangements for officials, coordinating with airlines, travel agents, and portals for efficient ticketing and itinerary management, providing courteous and professional customer service at the front desk, supporting administrative tasks, and assisting other departments when needed. To excel in this role, you should have prior experience in ticket booking for higher officials, with GDS knowledge or online booking tools being preferred. Possessing IATA certification is considered a strong advantage. Fluency in English, Hindi, and Malayalam is essential, along with strong communication skills in these languages. Proficiency in MS Office and basic administrative tools is also required. This is a full-time, permanent position with a monthly salary ranging from 20,000 to 25,000. The working schedule is a day shift from Monday to Friday, with additional benefits including health insurance, provident fund, and a yearly bonus. A Bachelor's degree is preferred for this role, along with 1 year of experience in front desk operations. Knowledge of English is required, while proficiency in Hindi and possession of an IATA certification are preferred. Join our team as a Front Desk Officer to contribute to a professional and customer-centric front office environment, ensuring efficient operations and maintaining confidentiality and professionalism in all duties. ,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
As a Visa & Ticketing Consultant, you will be responsible for handling end-to-end visa application processes for multiple countries, which includes managing documentation, appointment bookings, and follow-ups. You will assist clients with accurate travel documentation requirements based on destination and nationality. In addition, you will be booking domestic and international flight tickets using GDS/airline portals, and coordinating with embassies, consulates, and clients to ensure timely visa processing. Your role will also involve providing consultancy on visa categories, travel insurance, and ticketing policies, as well as promoting visa and travel services through effective marketing strategies. It is essential to maintain up-to-date knowledge of visa regulations, ticketing rules, and airline fare structures to deliver exceptional customer service and support throughout the travel process. Keeping proper records of all applications and transactions for audit and reference purposes is also part of your responsibilities. To excel in this role, you should have a minimum of 1 year of experience in visa processing and airline ticketing, along with a strong understanding of global visa requirements and procedures. Familiarity with airline reservation systems, particularly GDS knowledge, is preferred. Excellent verbal and written communication skills are essential, as well as strong sales and marketing abilities to promote services effectively. You must be capable of managing multiple tasks in a fast-paced environment, possess good interpersonal skills, and be adept at handling clients. This is a full-time, permanent position with a day shift schedule, based in Kochi. If you are proactive, experienced, and looking to join a dynamic team that values your expertise in visa and ticketing consultancy, we encourage you to apply and become a valuable asset in our organization.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
As a candidate with GDS AMADEUS experience, you will be responsible for handling the GDS Travel process in a voice-based environment. This position requires you to work from our office located in Chennai on a full-time, permanent basis, with immediate joining. You should possess a strong background in GDS/travel operations, including knowledge and experience with Amadeus/ PNR Command, manual booking (refunds, reissuance, cancellation, reservation, partial exchange, schedule change, etc.) for at least 6 months or more. It is essential to have excellent communication skills to effectively interact with customers and colleagues. The role involves working in rotational shifts, including night shifts, on a 24x7 basis. A salary of 5.5 lpa will be offered to the selected candidates. Additionally, a minimum Essay writex score of 60 is required before proceeding to the operations round. If you meet the above requirements and are ready to take on this challenging opportunity, we look forward to your application.,
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Ug/g+ 6 months exp. in Amadeus.( Need only Amadues) Bulk hiring International travel process Inbound customer service Both side cabs 24/7 shifts Rounds- HR VET OPS Interested candidates call / drop cv on 8826770027 - Shivam/ 7428370506 - Ritu
Posted 1 month ago
1.0 - 2.0 years
4 - 5 Lacs
Thane
Work from Office
GDS process - Experience - HSC/Grads with at least 1 year of experience in travel processes and GDS knowledge of Amadeus/Sabre Comms skills - Excellent Good Communication skills Rounds of interview- HR, Amcat, Writex test, ops Required Candidate profile Shifts - 24*7 rotational Week off - 2 rotational week offs Comms level - STRICTLY Cluster 1 or Cluster 2 (no compromise on quality of comms) Salary- up to 42k in hand, depending on last drawn salary
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Handle customer inquiries and resolve issues efficiently over the email and chat support Provide accurate information to customer Deliver excellent customer service and enhance customer satisfaction. Handling premium customer HR Riya - 63980 09438 Required Candidate profile - 6 months GDS Amadeus experience is mandatory - Customer service (International) - Excellent communication - 5 Days working - Rotational shifts and week-offs - Both side cabs
Posted 2 months ago
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