Functional Consultant

PRIVACY POLICY

OUR STORY

At ContractPodAi, we're pioneering the future of legal with Leahthe operating system for legal. Leah Agentic AI coordinates specialized AI agents across Leah's suite of solutions, including industry-leading Contract Lifecycle Management (CLM), to transform how legal teams work and create value.

Leah doesn't just automate tasksit uncovers hidden opportunities and transforms legal knowledge into business advantage. Our platform breaks down silos between legal, business, and executive teams, helping organizations discover revenue opportunities, minimize risks, and turn legal insights into strategic decisions.

We know innovation happens when great people come together to solve business problems. ContractPodAi is a fast-growing team of innovators spread across London, New York, Glasgow, San Francisco, Toronto, Dubai, Sydney, Mumbai, Pune, and beyond. Here, you'll:

Pioneer the future of legal AI and business transformation

Make real impact by helping organizations unlock hidden value

Collaborate with talented colleagues across continents

If you're excited by cutting-edge technology, thrive in a fast-paced environment, and want to help build something revolutionary, we want to hear from you.

THE OPPORTUNITY

You will be responsible for executing the Transformation of projects and service delivery to our customers. The ideal candidate has experience implementing contract management software in a legal vertical. Equally comfortable liaising with C-level clients or their tech teams, assists with pre-release testing and documentation of our application, along with the Transformation and onboarding of our clients

WHAT YOU WILL DO:

• Oversee Partner Implementations

  : Manage and coordinate the complete lifecycle of partner implementations, ensuring timelines and quality standards are met.

• Solution Sign-Off

  : Validate and approve proposed solutions from partners, ensuring alignment with business and technical requirements before implementation.

• Configuration Review and Approval

  : Conduct thorough reviews of partner configurations to verify compliance with established guidelines and sign off on final configurations.

• Weekly Status Reviews

  : Organize and lead weekly review meetings to monitor progress, discuss issues, and outline next steps for partner projects.

• Primary Point of Contact

  : Serve as the main liaison for partners regarding all CLM solution-related questions, support, and escalations.

• Progress Tracking and Reporting

  : Track partner project progress and produce regular reports summarizing status, KPIs, and critical issues for stakeholders.

• Issue Resolution Management

  : Address and resolve implementation challenges promptly, escalating complex problems to internal teams as needed.

• Partner Relationship Management

  : Build and maintain strong, productive relationships with partners to foster a collaborative working environment.

• Best Practice Guidance

  : Provide partners with guidance on CLM solution best practices, enhancements, and recommendations for optimization.

• Feedback and Continuous Improvement

  : Collect and act on partner feedback to refine processes, improve the partner experience, and ensure continuous improvement in implementation practices.

WHAT YOU WILL NEED:

This position requires a bachelor's degree or equivalent

At least 2 year of experience in a similar role

Technical or bachelor's degree required

Strong relationship builder and natural problem solver

Demonstrated ability to succeed in a fast-paced, dynamic, and high-growth technology environment

Solid technical background, with demonstrable understanding of software development and web technologies

SaaS experience essential, legal services experience desirable

Excellent client-facing skills and focus on customer service

High level of motivation, self-starter, excellent at follow-up, team player with ability to deliver within defined timelines

Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end-user personnel in large enterprises

BENEFITS:

Opportunity to work in a fast-moving, high growth SaaS company

Competitive Salary

Paid Time off

Generous Employee Referral program

At ContractPodAi we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.