Front Office Receptionist

AnandRathi

3 - 8 years

5 - 7 Lacs

mumbai mumbai suburban mumbai (all areas)

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Skills Required

receptionist activities front office management hospitality service guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:

Receptionist

Role & responsibilities

Greet and welcome guests with warmth, professionalism, and courtesy.
Answer incoming calls and direct them appropriately.
Assist visitors by providing accurate information and guiding them to the appropriate person or department.
Coordinate meeting room bookings and prepare spaces for client meetings.
Handle guest inquiries, concerns, or complaints promptly and escalate when necessary.
Maintain a clean, organized, and presentable front desk and reception area.
Coordinate with housekeeping, security, and other departments to ensure guest satisfaction.
Offer beverages or other courtesies to waiting guests, where appropriate.
Receive and sort daily mail, deliveries, and couriers.

Preferred candidate profile

Proven experience as a receptionist, front desk representative, or similar role.
Excellent verbal and written communication skills.
Friendly, approachable, and professional demeanor.
Strong organizational and multitasking abilities.
Proficiency in MS Office (Word, Excel, Outlook).

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