Front Office Incharge

• Customer service: Greet customers warmly, answer phones, respond to emails, and address customer inquiries and complaints professionally.
• Appointment and scheduling: Manage service appointments, check-in and check-out processes, and coordinate with service advisors to schedule repairs.
• Administrative tasks: Handle paperwork, process invoices, maintain customer records, and enter data into the dealership's computer system.
• Coordination: Act as a liaison between the customer and the service department, ensuring communication is clear and efficient.
• Front desk management: Ensure the front office area is clean and well-maintained, and manage supplies for the front desk.
• Clerical support: Perform various clerical duties as needed by management.

Required skills and qualifications

• Customer service: Excellent communication and interpersonal skills are essential for creating a positive first impression.
• Organizational skills: Strong time management, problem-solving, and organizational abilities are necessary to handle multiple tasks simultaneously.
• Computer skills: Basic computer literacy and familiarity with office software and dealership management systems are required.
• Industry knowledge: A basic understanding of the automotive industry and service processes is beneficial.
• Education: Diploma /Degree .

Job Types: Full-time, Permanent

Pay: From ₹14,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person