Front Office Executive (Receptionist)

0 years

2 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Admission Executive

Job Description:
The Admission Executive plays a key role in managing the student admission process through both in-person and telephonic interactions. This position combines strong communication, telesales, and customer service skills to provide accurate information, address queries, and guide students and parents toward successful enrollment.

Key Responsibilities:

  • Inquiry Handling & Telesales: Conduct inbound and outbound calls to prospective students and parents. Follow up on leads generated through various channels to achieve admission targets.
  • Walk-in Assistance: Greet and assist walk-in visitors, offering professional and courteous guidance throughout the admission process.
  • Program Knowledge: Maintain thorough knowledge of the institute’s programs, courses, faculty, and hostel facilities to present them effectively to potential students.
  • Information & Documentation: Maintain updated FAQs, manage student databases, and ensure all admission documents and records are accurate and complete.
  • Counselling & Conversion: Understand student needs, provide course recommendations, and use persuasive communication to convert inquiries into admissions.
  • Financial Discussions: Clearly explain the fee structure, scholarships, and payment options, ensuring transparency and trust.
  • Payment Handling: Process payments, issue receipts, and maintain financial records accurately.

Qualifications & Skills:

  • Bachelor’s degree in Education, Business Administration, or a related field.
  • Proven experience in telesales, admissions, or customer service.
  • Strong communication and interpersonal skills.
  • Excellent organizational ability and attention to detail.
  • Proficiency in MS Office and CRM/student management systems.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹22,000.00 per month

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