Posted:7 hours ago|
Platform:
On-site
Full Time
1. Perform all check-in and check out tasks
2. Manage Online and Phone reservations
3. Inform Customers about Payment methods and verify their credit card data
4. Register guests collecting necessary information (like contact details and extract data of their stay)
5. Welcome guests upon their arrival and assign rooms
6. Provide information about our hotel, available rooms, rates and amenities
7. Respond to clients complaints in a timely and professional manner
8. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully - furnished to accommodate guests needs
9. Confirm group reservations and arrange personalized services for VIP customers and events attendees,like wedding guests
10. Upsell additional facilities and services,when appropriate
11. Maintain updated records of bookings and payments 12. Other duties assigned by management.
Job Type: Full-time
Pay: ₹13,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
Ambalakkara Regency
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