Customer Service Representative – Real Estate Location: [Gurugram, Haryana] Department: Sales & Customer Support Reports To: Customer Relations Manager / Sales Head Employment Type: Full-time Job Summary: We are looking for a professional and customer-focused Customer Service Representative (CSR) to join our real estate team. The CSR will be the first point of contact for potential and existing clients, providing information about properties, handling inquiries, and ensuring an excellent customer experience throughout the sales and post-sales journey. Key Responsibilities: Handle inbound and outbound calls, emails, and walk-in inquiries related to property sales, site visits, and project details. Provide accurate information about residential and commercial projects, pricing, availability, and legal documentation. Schedule and coordinate site visits with sales executives and clients. Resolve customer queries, concerns, and complaints in a timely and professional manner. Follow up with clients post-site visit for feedback and support further sales closure. Maintain CRM entries and update customer interaction records regularly. Assist in document collection and verification during the booking and registration process. Support the post-sales process, including payment follow-up, agreement execution, and handover coordination. Coordinate with internal teams (sales, legal, accounts, site team) to ensure smooth communication and issue resolution. Build and maintain long-term relationships with customers to encourage referrals and repeat business. Key Skills and Competencies: Excellent communication skills in English and local languages (spoken and written). Strong listening, problem-solving, and conflict-resolution abilities. Customer-centric approach with a polite and professional attitude. Ability to multitask and manage time efficiently in a high-paced environment. Proficiency in MS Office and CRM tools (e.g., Sales force, Zoho CRM, etc.). Qualifications and Experience: Bachelor’s degree in any discipline (preferred: Business, Communications, and Real Estate). 1–3 years of experience in customer service, preferably in the real estate , hospitality , BFSI , or retail sectors. Preferred Attributes: Familiarity with real estate processes such as booking, documentation, and RERA compliance. Experience in handling high-net-worth clients or luxury property buyers. Ability to work on weekends and holidays as per business needs. Salary - up to 30 k per month Joining - Immediate Location - Preferred Candidate Gurugram, Haryana Male/Female both candidate apply If u r interested, please share your CV on whatsapp 9999204204. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9999204204
HR cum Admin Executive Location: [Gurugram, Haryana] Department: Human Resources / Administration Reporting To: HR Manager / General Manager / Director Industry: Real Estate / Property Development Job Summary: We are looking for a dynamic and experienced HR cum Admin Executive to support the daily functions of our HR and administration departments. The ideal candidate will manage recruitment, employee relations, compliance, and administrative duties specific to a fast-paced real estate environment . Key Responsibilities:Human Resources (HR) Duties: · Manage the recruitment lifecycle : job posting, screening, interviewing, and on boarding. · Maintain employee records, attendance, and leave management. · Support payroll processing and coordinate with accounts for salary disbursements. · Implement HR policies, procedures, and ensure compliance with labor laws. · Handle employee grievances, engagement activities, and performance evaluations. · Assist in training and development initiatives. · Prepare HR reports for management review. Administrative Duties: · Ensure smooth office operations including stationery, vendor coordination, and facility management. · Maintain office assets , lease/rent agreements, and utility bills. · Organize meetings, company events, and travel arrangements. · Oversee documentation, filing systems, and records management. · Coordinate with internal departments like sales, legal, and project teams. · Handle front desk operations if needed. Key Skills & Competencies: · Strong understanding of HR functions and Indian labor laws. · Excellent communication and interpersonal skills. · Ability to multitask and handle confidential information discreetly. · Proficient in MS Office and HRMS tools. · Organized, proactive, and detail-oriented. Qualifications: · Graduate/Postgraduate in HR, or Business Administration, or related field. · 2–5 years of experience in HR/Admin role, preferably in real estate or construction industry . · Fluency in English and regional languages. Preferred Traits: · Prior experience in managing site-level HR/Admin tasks. · Knowledge of RERA and real estate documentation is an added advantage. · Ability to work independently and travel to project sites when needed. Salary - up to 50 k per month Joining - Immediate Location - Preferred Candidate Gurugram, Haryana Male/Female both candidate apply If u r interested, please share your CV on whatsapp 9999204204. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: Day shift Experience: HR: 2 years (Preferred) total work: 5 years (Preferred) Language: English (Preferred) Work Location: In person Application Deadline: 30/05/2025
urgent required front desk executive in sector -67, gurgaon, haryana... Apply Only Female candidate Real Estate Receptionist Job Duties A real estate receptionist typically has a wide range of responsibilities, which can include: Answering incoming calls, answering questions about company services, and scheduling appointments with agents based on client needs Receiving and distributing mail, including packages and letters Providing information about available properties to potential buyers or renters, including location, amenities, price range, and financing options Creating and updating databases of potential buyers or renters based on their interests and the nature of their inquiry Providing general customer service to clients by answering questions about policies and procedures, showing homes, and providing information about neighborhoods Arranging for repairs or other maintenance services for clients’ homes or businesses Coordinating showings with agents and clients and preparing homes for showings in accordance with the agent’s guidelines Coordinating repairs with contractors and clients, scheduling contractors to complete work, and communicating regularly with contractors about progress on projects Ensuring that all real estate transactions are legally compliant by keeping track of signatures and dates on documents Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Experience: total work: 2 years (Preferred) Work Location: In person