Front Office Executive

Job Title: Front Office Executive

Position Summary

The Front Office serves as the first point of contact for students, parents, staff, and visitors. This role is responsible for providing a welcoming, safe, and organized front office environment while supporting daily administrative operations and maintaining confidentiality.

Qualifications Required

• PUC, Degree, Diploma, or equivalent
• Kannada Language is Mandatory.
• Age criteria should be between (18-35)
• Strong interpersonal and communication skills.
• Proficiency in basic office software (Microsoft Office, Google Workspace)
• Ability to multitask and remain calm in a fast-paced environment
• Previous experience in a school, college or office setting (Preferred)

Key Responsibilities

Front Desk & Customer Service

• Greet and assist students, parents, staff, and visitors in a professional and courteous manner
• Answer and route incoming phone calls and emails
• Manage visitor sign-in/sign-out procedures in accordance with institution's safety policies

Administrative Support

• Maintain student attendance records (check-ins, check-outs, tardies, absences)
• Distribute messages, forms, and documents to staff and students
• Provide clerical support such as filing, copying, scanning, and data entry
• Assist with scheduling appointments and meetings

Student Support

• Provide basic assistance to students
• Communicate with administrators, nurses, and counselors regarding student needs
• Monitor student flow through the front office

Records & Confidentiality

• Maintain accurate records while ensuring the confidentiality of student and staff information

Safety & Compliance

• Follow institutes safety procedures and emergency protocols
• Monitor the front office area to ensure a secure environment

Skills & Competencies

• Excellent customer service and conflict-resolution skills
• Strong organizational and time-management abilities
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Discretion and professionalism

Work Environment

• Frequent interaction with students, parents, and staff
• Work Timings (8:00 AM to 5 PM)

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Food provided
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Bellandur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• Kannada & English (Preferred)

Work Location: In person