Job
Description
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Front Office Executive Work Dynamics — (Pune / India) What this job involves: Duties and responsibilities: In this role, you’ll be playing very important role of front office executive. While managing this role you will have to handle all calls landing at Reception Desk, respond and divert according to necessity. Front office executive is expected to be in proper UBS approved uniform (provided by client), The purpose of the role is to deliver good quality, cost effective and risk-free office environments and services to customers / employees / visitors. This position will be responsible for visitor managements, handling of events, client visits, meeting room set up and arrangements etc. Support and coordinate with centralized resources for GCS staff GPN creation, BGV and on boarding related activities. Responsible for managing the day-to-day site operations to ensure the SLAs are delivered as per agreed KPI in the agreement. Responsible for smooth operations at site. Ensure that quality of the services is always maintained at highest levels and work on further improvements. Distributed and keep the records of all the consumables and facilities assets. Reports unsafe / abnormal conditions and unusual occurrences to the concerned team. Received customer suggestion and make necessary improvements Being at the heart of the business Performance Objectives: Provide superior client service (Weighting 50%), Initiative or process improvement in functional Area (Weighting 40%), Personal and professional Devolvement (Weighting 10%) Sound like you? To apply you need to be: Employee Specification: Candidates should be graduate in Hotel Management, 1-2 years of experience in facilities Management industry into IT/Banking/Corporate etc. Preference is for Female candidate A highly skilled professional Team handling experience, should have good working knowledge on soft services, cafeteria management, Should have good communications skills A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
