Analyst - Energy & Sustainability Services

Job Description

An essential part of your role will involve in Invoice entry and processing within agreed timeline and accuracy as per the Service Level for Utility Invoices, Following process documentation while working on Daily invoice entry & Quality Audit, Day to day maintenance of general mail box, Preparing system driven report needs to be sent to business line in regular interval & process backup report after data entry and analysis on the reports to find drive the results out of it Alongside, you ll prepare and review functional process documents and capture the exceptions while processing as and when required, Recording received documentation and information, identifying queries/ data gaps / missing information and Resolving queries in a timely manner Likewise, tracking user acceptance and supporting investigation to address any issues will be your responsibility Performance objectives Being the ESS Analyst, you have to ensure the required productivity and efficiency as per business requirement, Approaching the client and the deliverables with a best in class service provider attitude Thinking out of the box & Support the building of solid relationships with the client that are focussed on the principles of partnership and resolving concerns with a result and win-win, Achieve 4 / 5 on survey or exceed requirement in client specific KPIs attitude, Actively participate in the development of best practices, Acting as a mentor and providing training and guidance when required to team members