Front office Executive

Customer Service & Guest Relations

• Greet visitors, clients, or guests in a friendly and professional manner.
• Provide information and answer inquiries related to the company or services.
• Handle customer concerns, complaints, or requests and escalate when necessary.
• Ensure a positive first impression for all guests.

2. Reception & Communication

• Answer, screen, and transfer incoming phone calls.
• Maintain a tidy and presentable reception area.
• Manage incoming and outgoing emails/messages.
• Handle walk-in appointments and direct visitors to the appropriate departments.

3. Administrative Support

• Assist with scheduling meetings, appointments, and conference rooms.
• Maintain office supplies inventory and place orders when needed.
• Prepare and organize files, documents, and records.
• Assist other departments with administrative tasks (data entry, photocopying, scanning).

4. Security & Visitor Management

• Register and issue visitor badges or passes.
• Maintain a log of visitors, employees, or deliveries.
• Ensure only authorized individuals access the premises.
• Coordinate with security personnel when needed.

5. Telephone & Communication Management

• Operate telephone switchboard or multi-line systems.
• Take accurate messages and ensure timely delivery to concerned parties.
• Provide detailed and accurate information over the phone.

6. Mail & Delivery Handling

• Receive, sort, and distribute incoming mail and packages.
• Prepare outgoing mail, shipments, or courier requests.
• Coordinate with delivery services.

7. Booking & Scheduling

• Manage meeting room reservations.
• Schedule appointments for clients or staff.
• Update calendars and notify relevant personnel.

8. Recordkeeping & Data Management

• Maintain and update contact lists, visitor logs, and databases.
• Keep accurate records of office activities, expenses, or inventories.

9. Support for Office Operations

• Help organize company events or meetings.
• Assist with onboarding new employees (e.g., issuing access cards, guiding them through the office).
• Collaborate with HR, Admin, and Operations teams.

10. Professional Appearance & Conduct

• Maintain a professional demeanor at all times.
• Follow company policies, confidentiality rules, and code of conduct.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person