Front Office Executive

Job Title: Front Office Executive (Hotel Industry)
Experience: 1–1.5 Years
Salary: ₹9,000 – ₹12,000 (Gross per month)
Job Type: Full-Time
Working Hours: 10:00 AM – 7:00 PM
Location: AQUATICA
Gender Preference: Female Candidates Preferable

Job Summary:

We are looking for a professional and customer-oriented Front Office Executive to join our team at Aquatica, a leading name in the hospitality and water park industry. The ideal candidate will be responsible for providing excellent guest service, managing front desk operations, and ensuring a pleasant experience for all visitors.

Key Responsibilities:

• Greet and welcome guests in a warm and friendly manner.
• Handle check-in and check-out procedures efficiently.
• Manage front desk operations including phone calls, emails, and guest queries.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.
• Maintain records of bookings, payments, and guest information accurately.
• Handle guest complaints or concerns professionally and escalate when necessary.
• Ensure the lobby area is clean and presentable at all times.
• Assist in administrative tasks and day-to-day operations.

Requirements:

• 1 to 1.5 years of experience in a similar role, preferably in the hotel or hospitality industry.
• Good communication and interpersonal skills.
• Proficient in MS Office and front desk software (training can be provided if needed).
• Pleasant personality and well-groomed appearance.
• Ability to multitask and remain calm under pressure.
• Fluency in English, Hindi, and Bengali preferred.

What We Offer:

• Fixed salary
• PF

To Apply:
Please send your updated resume to hr@aquaticagroup.in or contact/WhatsApp : 6289390410

Job Type: Full-time

Pay: ₹9,000.00 - ₹12,000.00 per month

Benefits:

• Provident Fund

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Related Job: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)
• Bengali (Preferred)

Work Location: In person