Front Office & CRM Executive

About the Role:

We are seeking a Front Office & CRM Executive to manage front-desk operations and handle customer relationship management activities. The ideal candidate should possess excellent communication, organizational, and interpersonal skills, with the ability to provide a professional experience to students, parents, and visitors.

Key Responsibilities:

• Greet and assist students, parents, and visitors in a courteous and professional manner.
• Handle incoming calls, inquiries, and correspondence efficiently.
• Maintain accurate student records and update CRM databases regularly.
• Ensure smooth and professional day-to-day front office operations.
• Manage fee collection, issue receipts, and ensure proper documentation.

Required Skills & Qualifications:

• Excellent verbal and written communication skills.
• Proficiency in MS Office and CRM/data entry tools.
• Strong attention to detail and accuracy in handling accounts and records.
• Ability to interact with parents and students politely and professionally.
• Qualification: Must be a graduate in any discipline.

Job Types: Full-time, Permanent

Pay: ₹150,000.00 - ₹400,000.00 per year

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Work Location: In person