Front Office Co-ordinator MALE (sales and service), Perumbavoor

Job Description

Customer Service: Greet and welcome customers warmly and professionally upon arrival. Respond to customer inquiries in person, via phone, and email promptly and courteously. Understand customer needs and provide accurate information about our computer accessory products. Assist customers with product selection, recommendations, and troubleshooting basic issues. Handle customer complaints and feedback effectively and escalate complex issues appropriately. Maintain a clean, organized, and presentable front office area. Sales: Actively promote and sell our range of computer accessories to walk-in customers and dealers. Identify customer needs and suggest relevant products to maximize sales opportunities. Explain product features, benefits, and pricing clearly and persuasively. Process sales transactions accurately and efficiently using our POS system. Meet and exceed individual and team sales targets. Stay up-to-date on new products, promotions, and industry trends. Administrative Tasks: Manage incoming and outgoing mail and deliveries. Maintain and update customer records and sales information. Assist with inventory management and stock checks. Prepare basic reports and documentation as needed. Handle cash and card transactions accurately and reconcile daily sales. Ensure the front office is equipped with necessary stationery and supplies. Perform other administrative duties as assigned. Job Types: Full-time, Permanent, Volunteer Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person