Front Office Associate

Mesta Hotel looking for a highly talented and active Front Office Associate to join our hotel. The ideal candidate will have strong communication skills, a customer-first attitude, and proficiency in Microsoft Office tools.

Responsibilities:

• Welcoming guests
• Answering inquiries
• Handling guest complaints
• Managing reservations
• Processing payments
• Maintaining records, files and database
• Managing phone calls
• Collaborating with other departments
• Communicating with guests

Requirements:

• High school diploma or equivalent; associate degree preferred.
• Proven experience in a receptionist, front desk, or customer service role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Job Type: Full-time

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

Food & Accommodation provided

Schedule:

Day shift

Total work experience: 1 year (Preferred)

Language:

Malayalam, English, Hindi

Work Location: In person

Interested candidate can send your resume by E-mail : hr@mestahotel.com

Job Type: Full-time

Pay: ₹14,000.00 - ₹16,000.00 per month

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person